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  • Report:  #1389815

Complaint Review: Avast

Avast Computer Security aka Digital River They continued to take money from my card after being told I didn't want their services anymore. Avast charged me about $170.00 dollars to remove "Conduit" from my machine that they did NOT protect me against!!! Internet

  • Reported By:
    tacklebox — Hemet California USA
  • Submitted:
    Wed, August 02, 2017
  • Updated:
    Wed, August 02, 2017

I first got Avast in March of 2013 for 2 years...  In that time my computer was compromised by someone with the word"conduit" and it locked my machine.  I called Avast and I ended up talking to some broken english guy, who I think was from Digital River in Costa Rico.  I had to pay +/-$179.00 to get my computer to work again.  I decided if Avast could not protect me from that, then I should find a better anti virus software company.  I called Avast and cancelled when they tried to renew my subscription.  Again broken english person, but I got my point across to cancel mu subscription.  They continued to keep taking money out each year.  I called this July when I got the email and told them again that I do not want their services, but they took the money any way.  This is a really shady company and I don't want anything to do with these scum.  This broken english excuse has worn out its course...

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