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  • Report:  #1311887

Complaint Review: AVG AntiVirus

AVG AntiVirus techs unable to fix computer but won't refund my money Internet

  • Reported By:
    TMJones — Sandia Park New Mexico United States of America
  • Submitted:
    Fri, June 17, 2016
  • Updated:
    Fri, June 17, 2016

My AVG sotware stopping working and i called AVG support.  i paid $119 for a one time fix, 8 hours later they had removed their software but did not reinstall it.  I called, spoke with two techs who refused to refund my money even though they acknowledge that the computer was not fixed. They sent my call to a refund specialist who told me that i could not expect a refund for 7-10 days and that someone would call me in that time.  This is a really lousy service, the software does not work and the company is not able to fix their product.  They are quick to take your money - RANSOMWARE as another complaint has accurately called it -- but want you to wait 7-10 days for a refund.  Whatever you do, DO NOT buy this product or service.  It is a total scam. 

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