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  • Report:  #1393577

Complaint Review: AVG

AVG Bait and switch Internet

  • Reported By:
    Edward — Nebraska USA
  • Submitted:
    Thu, August 17, 2017
  • Updated:
    Fri, August 18, 2017

After using a free computer antivirus plan from AVG, I clicked the link on my laptop to purchase full protection. After filling out all information, including billing info, I clicked the purchase radio button. I was not re-directed to a confirmation page. after an additional attempt with no sucess, I called the contact # listed 8773504141 then was redirected to 8773504141. After 15 - 20 minutes on the phone with a relatively incompentent lady, I was offered an "ultimate plan" for about an additional $100.00, which would require allowing access to my computer. By this time, I was pretty aggravated and suspicious. I ended the call. I will never trust AVG again. It remains to be seen if my bank is charged the offered 1 yr plan for $37.49.

 

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