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  • Report:  #638707

Complaint Review: AVG Technologies

AVG Technologies AVG Technologies, INC USA Product BROKE my computer Chelmford, Massachusetts

  • Reported By:
    mimib — Lithia Florida United States of America
  • Submitted:
    Wed, September 08, 2010
  • Updated:
    Wed, September 08, 2010


I tried to download AVG free It downloaded along with something called Cyber defense( This item did NOT have my permission to download as it "popped up" after i had pressed for the AVG free and the download button was misrepresented as the AVG Free).After it downloaded I thought the whole thing was part of the AVG so I wanted to get rid of it but my ENTIRE desktop was gone completely BLANK except for AVG's stupid program telling me I have to buy some $20 dollar upgrade to fix my computer. When I called AVG  they claimed it must have "DETECTED" something and that sometimes the "DETECTION" triggers the virus. Mind you I had NOT even run the scan at the time It immediately happened after the download I do not even have a start menu to remove this. All they then proceeded to do was try and SELL me the program, the fixes etc.

This is a very shoddy business practice to literally force people to buy their products under the guise of FREE.



 It will now cost me about $100 dollars to have a professional reload the operating system and fix the mess that AVG's "FREE" program did to my computer, because they make it IMPOSSIBLE to remove their "FREE" program so that you are FORCED to buy their crap

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