Complaint Review: Avila Smooth Serum

Was shopping on Amazon. A questionare popped up on what i thought about Amazon and if I filled it out I get a free sample of a product. I filled out information but did not send it out but changed my mind. But it automatically sent out anyway.

I receive package but did not open it. sent it back with another package I was charged for which is 98.41. I was charged again a month later this amount even after I told them I did not want it in the first place. I receive product twice and charged twice. If I wanted the product then I would have received 3 of them which is my free sample and 2 more they charged me for after I received the free sample.

 I called them and they told me to send it back. so I did. only was reimbursed for 1 of them. not the other one. they charged me again after I cancelled and they said they took me off the account. When I called customer service they gave me the run around. They wanted my private information which i did not give them. they hung up on me. The questionare i filled out on an internet page did not mention an automatic monthly payment but only a free sample. they lied about this saying that it was on there. Maybe they only knew about there web site but not secondary sites that do not mention any of this. This is a plain scam. there phone number does not accept calls anymore. You tell me!