Complaint Review: Avis Frankfurt Germany

Rented a Audi A6 from Frankfurt Airport Avis and reutned after 3 days. During the trip we had no collissions, scrapes or rubs on any part of the car. When we were processing our return, on oddly motivated man with cameras and other equipment walked immediately to the front air dams and ran his hand across the underside. He then called a supervisor over and they spoke agreeably in German.

I was then notified that damage needed to be documented. I asked what damage and how this was possible? They said they are accusing no one but it must be documented. After several dozen pictures along side a size-reference tool that was held up to the "damage, the individual then tunred his attention to the trunk where he identified some small rubbing marks.

We could see that we were being scammed and the proof came when they place $1,000 Euro of body damage onmy reciept. Thankfully I purschased the full insurance so it zeroed out but this is a well known scam and I would avoid renting from this airport. I read dozens of reviews where people paid our of pocket sums, typically between 800 - 1200 Euro. I dont know what the version of a class action law suit in German is, but surely this cannot go on.