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  • Report:  #302002

Complaint Review: Quicken Loans

AviWaldman@QuickenLoans.com After calling and telling his associate I din't want the loan he still withdrew $300 from My checking account and became very insulting when I called him I still am waiting for the refund Internet

  • Reported By:
    Reading Pennsylvania
  • Submitted:
    Mon, January 21, 2008
  • Updated:
    Tue, January 22, 2008
  • Quicken Loans
    AviWaldman@QuickenLoans.com
    Internet
    U.S.A.
  • Phone:
    800.226.6308
  • Category:

I had decided not to go ahead with a loan and tried to contact avi waldman with quicken and loans the very next day. He wouldn't take my call and when I contacted customer relations his coworker talked to me so my recording would not be on his phone.. Two days later $300 dollars was taken off my checking account.

I had told them not to withdraw The money from my account more once on that call. I told them that was the the main reason for the call.

After contacting customer relations he had to answer my call. He was a poor excuse for a representive of this company. He was very insulting and told me I still had to pay for the credit reports. I am still waiting for a refund .

They advertise free consultations and the last time I looked You have three days to cancel a loan.

Dolores
Reading, Pennsylvania
U.S.A.

2 Updates & Rebuttals


And Justice For All...

Tempe,
Arizona,
U.S.A.

$500 Deposit

#3UPDATE EX-employee responds

Tue, January 22, 2008

The Managers of this company teach the employes every trick in the book on how to get a depoist from people! Its great how the want the deposit before sending you the paperwork to know what you are really getting. Most of the time, people see the paperwork and its not what was talked about with the sales rep. The sales reps are also tought to hold the deposit until the loan is closed. I recall once my manager telling me "f*ck 'em." Don't give them their deposit back!


Steven

Sagamore Hills,
Ohio,
U.S.A.

Advice

#3UPDATE EX-employee responds

Tue, January 22, 2008

Close the loan with these scumbags and rescind right away. You have 3 days after closing to rescind. These losers will have to give you every bit of your $300 back by law.

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