Complaint Review: Avlimil - Warner Health Care

I saw the advertisement for a free sample, the only thing you pay is $4.50 for shipping. I went on the Avlimil website and gave my credit card information, only to pay for the $4.50 shipping. I received my sample and the a few weeks later I received a 2nd 30 day cycle without any type of invoice or receipt of any kind.

When I contacted the company & spoke with a "Customer Care" Rep. she said that I had enrolled in their Managed Care Direct Plan and was being sent a new order every month and my credit card would be charged $35. I said that I had not and I wanted it cancelled imediately which she did do but she refused to credit my credit card the $35 for the 2nd order that I had not requested. I asked to speak with a supervisor but she refused to let me speak with one.

I called from their direct phone number at my own expense and was told someone would call me back but nobody has. I have reported this company to the Better Business Bureau & plan on disputing the charge with my credit card company. While it is only $35 which is not a huge amount of money. I truly feel that this company had every intention of deceiving me and anyone else who orders a free sample

Ilene
Santa Clarita, California
U.S.A.