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  • Report:  #361464

Complaint Review: Avmazon Vitamins And Supplements Store

Avmazon Vitamins And Supplements Store Order was never shipped, after 9 weeks and many overseas calls they shipped the order. The products are out of date. EXP 01/08. Spring Texas

  • Reported By:
    Benalm Other
  • Submitted:
    Mon, August 11, 2008
  • Updated:
    Sun, August 17, 2008
  • Avmazon Vitamins And Supplements Store
    P.O. Box 8234,
    Spring, Texas
    U.S.A.
  • Phone:
    866-243 2685
  • Category:

We ordered for the amount of $95.85. It was taken of our credit card the same day. We never got a confirmation that our order was shipped.

After 20 business days, we emailed and asked about the order. They told us to be patient.

After 6 weeks, more overseas calls, no action. After 7 weeks, we emailed to have our money put back on our credit card. More phonecalls, because no action was taken.

After 8 weeks the order came, Products were out of date. EXP 01/08. We feel cheated in every way possible.

Sara
Benalmdena
Spain

1 Updates & Rebuttals


Sara

Benalm,
Europe,
Spain

Avmazon Vitamins And Supplements Store Order refunded money after email + picture I had sent

#2Author of original report

Sun, August 17, 2008

We ordered for the amount of $95.85. It was taken of our credit card the same day. We never got a confirmation that our order was shipped. After 20 business days, we emailed and asked about the order. They told us to be patient. After 6 weeks, more overseas calls, no action. After 7 weeks, we emailed to have our money put back on our credit card. More phonecalls, because no action was taken. After 8 weeks the order came, Products were out of date. EXP 01/08. We feel cheated in every way possible.

After an email with a picture I have made of the stamped envelope + EXP date 01/08 on 2 bottles and the front - label of 1 bottle, and a complaint letter about how long it took for them to send the goods after many emails, phonecalls. And also a friend in the USA called several times about our goods.
This morning (August 17) after 9 weeks of waiting, we got an email that they would refund our money to the credit card.

It took a lot of stress and effort from us and a good friend. This will be the first and last time I have done business with Avmazon.

Sara B
Spain

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