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  • Report:  #1192946

Complaint Review: Avoir and Velour Face Cream

Avoir and Velour Face Cream RadiantSkin, HelioSkin Ripoff, False Advertising, Failure to Disclose Terms Texas

  • Reported By:
    Crystal — Gray Summit Missouri
  • Submitted:
    Thu, December 04, 2014
  • Updated:
    Thu, December 04, 2014

I signed up for a free trial of this product (avoir skin cream) and it's partner product (revoir eye cream) and paid shipping and handling.  I received two very small trial sizes of the product.  No invoice was provided upon purchase or upon receipt.  I called the company two weeks later when two charges identified as recurring ($89.15 and $98.73) were taken out of my account.  I was told that while they could cancel my membership, my money could not be returned as I had opened the products.  I am writing this in hopes that no one else makes the mistake I did.  After careful research, some sites do explain that there will be recurring monthly charges of nearly $100 for each product.  Unfortunately, the one I ordered from, did not. I have never done business with a company that automatically took money out of my account without notice.  Reputable businesses should include an invoice advising of charges, and when they can be expected.  Be advised, this is not a free trial.

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