Avolve Network Services Will not fix internet service problems Millersport Ohio
We have been paying customers to this internet provider since January of 2019. Within the last month beginning of June 2019 we have had issues with our service, we have attempted to get our issues fixed with no success. We have been emailing addresses provided on their website, calling the # they provide to be contacted that no one answers.
When I called 6/17/19 to tell them via voicemail that we were not paying our bill until our problem with the internet was addressed and resolved they cut off our internet service before the 5 days grace period on our contract. I have since reported this company to the BBB claim #13635284 due to the fact I received a voicemail from a unknown phone # stating that Stuart Pierce the owner would be out to service our equipment on 6/20/19 and never showed.
Our payment to this company was dropped off via check on 6/16/19 so they have been paid they just wont cash the check. And all those emails I wrote magically never got received by Avolve even though one person (Stuart Pierce) runs this company. This company wants to be paid, but will not provide any customer service or FIX any issues with equipment installed at peoples home.
1 Updates & Rebuttals
The Dog
United StatesYou "Reported" Them To The BBB?
#2Consumer Comment
Sat, June 22, 2019
Exactly what do you think the BBB is going to do? Apparently you do not have any idea as to who the BBB with all their BS is! The BBB is NOT part of ANY government or law enforcement body! Do you understand that? Accordingly, the BBB had ZERO POWER to do anything! The ONLY purpose of the BBB-BS is to SELL their PHONY "accreditations" and PHONY "ratings" to ANY business who wants to buy them!
The BBB-BS goes to great DECEPTIVE LENGTHS to try to make you think they are somebody the aren't! That's EXACTY why they call themselves "the bureau". They want you to think they have law enforcement powers when they don't. They will use your complaint as a sales lead in an attempt to sell this company their PHONY ACCREDITATION!
If they already bought one, they will make a big deal out of their PHONY MEDIATION process in which the FAKE MEDIATOR is a paid employee and will not decide against their customer. I'm not saying you don't have problems here. Just remember, the BBB is 100% full of BS and will not do anything for you!