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  • Report:  #1421163

Complaint Review: AxoMall

AxoMall Failed to supply product

  • Reported By:
    Donna — Marshalltown Iowa United States
  • Submitted:
    Fri, January 05, 2018
  • Updated:
    Tue, January 16, 2018

On January 1st I was online shopping, looking for a late Christmas gift for my grandson. He really wanted an Elgato Capture device for his Xbox and the website he had provided me with the item he wanted was out of stock on it. I happened to stumble across AxoMall.com. They had the item I wanted at a great price so I ordered it. I provided my personal information as well as my credit card information and at the end of the transaction I was told I would receive an e-mail confirmation of the sale and the merchandise would ship in 2-7 days. Three days later I still hadn't heard anything from them so I decided to go onto their website and look into it only to find that the website no longer exists. Upon more investigation I found this site where other people have had the same experience. I have called my credit card company and as of now, no charge has been made to my account but I worry my personal information could be used by someone to set up bogus accounts in my  name and my credit destroyed. What a nightmare. 

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