Print the value of index0
  • Report:  #1376731

Complaint Review: Axys Consulting

Axys Consulting Axys Consult contacted me about a position with their company as a sourcing manager. New York New York

  • Reported By:
    Stark5667 — Alabama USA
  • Submitted:
    Fri, June 02, 2017
  • Updated:
    Fri, June 02, 2017

Recently I applied for a job with axis consulting, domain: axys-consult.com

The guys sent me testing materials and a test. After completing the test I was asked if I can help with setting up their local office and purchase some computers for them. I called the building management in NY and they confirmed that this company is not listed there. Also, when I googled parts of the emails I found lots of people scammed by the same guys. This was basically a scam and I would like you guys to remove this domain so other people do not get ripped off. 

Please review all the communication:

 

Dear Mr. Xxxxxxxxx,


A  few  days ago we received your resume and I would like to thank you
for your interest in Supply Chain Consultant position! My name is Anna
Scott  and  I'm  an  HR  manager at Human Resources Department of AXYS
Consulting    Company.   AXYS  Consulting  Company,  headquartered  in
Marseille,is  currently opening 12 new offices in the United States (CA,
DC, FL, NC, TX and others). Below, please review general information
about our company and the position.

Job status/Type: full time employment
Job Title: Supply Chain Consultant
Occupation: Project Management, Business Development
Industry: consulting services
Career Level: experienced
Salary: $98K per annum, base

AXYS Consulting Company is a consulting firm with network offices in 4
countries,  100  professionals  and  over 500 clients. Since 2007, its
team  has  been  assisting  clients  in the area of strategy, process,
strategic  human  capital,  and  business  consulting.  As  a  general
management consulting firm, we are able to assist clients across these
areas in an integrated fashion – from formulation to execution. We are
currently  developing  our  new  North  American  division and seeking
Supply  Chain  Consultants focused on client and project management to
join our ambitious team in an evolving work environment.

Key   Accountabilities:   A   Supply  Chain  Consultant  must  have  a
comprehensive  understanding  of  the organization’s consulting models
and  methodologies,  as  well as, profound knowledge within a business
context  of  what  services  AXYS  provides. A Supply Chain Consultant
develops  specialist  knowledge  of  a  particular  subject  matter or
market.  -  Provides  a  broad  range of consulting services and works
within  broad  project  guidelines  to  identify,  refine, and address
client  issues  and to achieve project objectives. - Provides guidance
to  project  team  members  on technical/process issues. - Ensures the
timely  performance  of  work  within  a  project scope to the quality
expectations of company and the client. - Anticipates next client need
and  qualifies  opportunity with the client or obtains introduction to
other client decision makers.

Skills:
- Project Management/Consulting/Supply Chain
- MS Excel (advanced)
- MS PowerPoint (advanced)
- MS Word (advanced)
- Basic database understanding preferred
- Excellent writing skills for proposals
- Professional and confident presenter/speaker a must

Minimum Work Experience:
- 4+ years’ experience in an industry-related environment
- Extensive experience in Project Leadership/Management
- PMP Certified preferred

If you are interested, please, submit a request for full job description and link to the web-site
and additional instructions via e-mail.

-- 
Best regards,
Ms. Anna Scott, HR Assistant
AXYS Consulting Company, HR Department
New York City, NY Division.
+1 (347) 523-5604

 

————————————————————————

 

Dear Xxxxxxxxx,

Thank you for your interest!  Attached please find  Application Form,
Assessment Program Description, and Job Description.
To apply  for  Supply Chain Consultant position, application form must
be  submitted  through  this  online process. You need to fill out the
form and return it to me via e-mail within 2 business days. Acceptable
Format: DOC or PDF or Word. Paper resumes/forms will not be considered.

Our website: www.axys-consult.com

Brief overview of hiring process:
Step  #1  - Application.
Step  #2  - Assessment program.
Step  #3  - Personal Interview.

Before starting as a  full-time  employee with  AXYS Consulting Company,
you will take part in the online Assessment Program, developed by our company.
The salary during this period (5 weeks) will be $2,500, you will also
get additional commission (from $700).

Online Assessment Program consists of 3 stages:
1. Theoretical (2 weeks)
You will learn different aspects of supply and relationship management.
We will assess your problem-solving, decision-making, analytical, and other business skills.
2. Practical  (2 weeks)
You will meet with internal policies and procedures of our company as our team member,
and find out how we run our business.
3. Final Test (1 week)

During the Theoretical stage your Personal Manager will provide you with:
- business case studies
- training materials
The   studies   aggregates  theories  and  concepts  of  business  and
technology presents recent applications and methods in the field, thus
promoting  problem  solving,  decision  making, and analytical skills.
Also, the studies include case studies, literature studies, and tests.
 
During the Practical Stage your Personal Manager will provide you with:
- detailed description of your Project you will be leading
You will be able to demonstrate your business skills and experience
and/or study management of material, service, information flows throughout our business process.

For additional information, please review the attached Assessment Program description.
If you have additional questions don't hesitate to contact me.

-- 
Best regards,
Anna Scott, HR Assistant
AXYS Consulting Company
Human Resources Department
Phone: +1 (347) 523-5604

The information contained in this electronic message and any attachments to this message are intended for the exclusive
use of the addressee(s) and may contain proprietary, confidential or privileged information. If  you are  not the intended
recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all
copies of this message and any attachments.

—————————————

 

Greetings Xxxxxxxxx,

I would like to acknowledge the receipt of your Application Form.
We will review it and contact you within 2 business days, thank you.
Have a nice day!

—————————————

 

Dear Xxxxxxxxx,

Your  Application Form has been approved and we are very interested in
your  candidacy.  We would like to start the Pre-Employment Assessment
program  with  you.  As  far  as I know, you have already received the
Description   of  our Assessment Program and understand the process of
recruitment. 

Enclosed is the Pre-Employment contract. This contract is signed for the
period of the assessment program.

HOW TO APPLY:
1) If you want to be considered for this position, please fill out the
last page of the Contract and send it back to me via e-mail. We do not
accept faxed copies at the moment.
2) PLEASE RETURN THE CONTRACT TO ME VIA E-MAIL WITHIN 2 BUSINESS DAYS.
Once  we  get  your signed Contract, you will be contacted by your
manager and a first training guide will be emailed to you.

ASSESSMENT PROGRAM DESCRIPTION AND PURPOSES:

There are 2 main purposes of the Assessment Program.
1. Training.
We train our candidates. You will study 5 business cases related to
Supply Chain Management, customer relationship management, supplier
performance management and etc. Then you will have to complete 3 tests.
2. Evaluating.
Then we assess our candidates and choose the best ones. During 5 weeks
you  will  be  able  to  prove  your professional skills, display your
intelligence, and show a right spirit.
Moreover, you will be compensated for your time and effort with $2,500.

Assessment  Program  is  aimed  to  hire people with  the  appropriate
skills,  attitude  and  interests  to  fit  our  organization and this
position. 
Our   scientifically   designed   and  well-administered  process  can
provide  us  with  objective  information about candidates’ skills and
attitudes.  
It  was confirmed when used with traditional hiring techniques, it's a
viable strategy for building and maintaining a quality staff to ensure
an edge in the marketplace.

In  essence,  the  testing  helps us to see the real person behind the
resume.    Our   pre-employment   testing   consists   of  two  parts:
theoretical  and   practical. The theoretical part is a combination of
training materials and test questions.
During  the practical step you will be able to assist our company in a
real time project.
And  do  remember that successful completion of the Program guarantees
you  full-time employment.
PERMANENT CONTRACT IS SIGNED AFTER THE ASSESSMENT PROGRAM.

PLEASE, CONFIRM THE RECEIPT OF THE CONTRACT.

-- 
Best regards,
Anna Scott, HR Assistant
AXYS Consulting Company
Human Resources Department
Phone: +1 (347) 523-5604

The information contained in this electronic message and any attachments to this message are intended for the exclusive
use of the addressee(s) and may contain proprietary, confidential or privileged information. If  you are  not the intended
recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all
copies of this message and any attachments.

 

——————————————————

This is to confirm the receipt of your signed agreement, thank you.
Please, be advised that you  will be contacted by  your training manager later today.
Your manager will let to introduce himself/herself and will email you a first part of
training along with further instructions.
If for any reason you do not hear from your manager until 3 PM EDT today,
do not hesitate to give us a call or you can always email me.

— 

 

Dear Mr Xxxxxxxxx,


How are you today?
My name is  Tim Taylor and I was appointed your Personal Training
Manager during the Assessment Program.  We are very interested in your
candidacy  and  would  like  to  start  the  Pre-Employment Assessment
Program  with  you.
As  far  as  I know, you have already received  the Description of our
Assessment Program and understand the process  of  recruitment.  Today
is the first day of Assessment Program and I will be helping you  with
cases and training materials during the Program.
The Assessment Program ends on June 27, 2017 and it will be your salary
pay day. Once you complete assessment, I will send a confirmation letter
to  HR  Department  and they will be sending you additional  documents
via  regular  mail, including  Tax Form, invitation, and  certificate.
Below are the main terms of the assessment program:
- there  will be 5 cases to complete, 2 tests, 1 final test;
- each case may  require different  time but average amount of working
hours will not exceed 10 - 11 hours a week;
- after 4 weeks of Assessment Program you will be provided  with final
test to complete;
- each case has it's own  description,  task/assignment and  deadline.
Do  not  miss  deadlines, otherwise  you  will get penalized.
- getting more than  2 penalty  will  eliminate  you  from  Assessment
Program and you will not be paid for it.  Therefore,  if  you  need an
extension, let me know at least 2 hours in advance.
I'm sending you the first business case about Supply Chain Management,
the experience of Deloitte company. Please, read  the  case  carefully
and  here  is  the  task  for  you:   You  have to  make a list of the
definitions, which are new for you.  Deadline is  May 30 at  3pm EST.
If you complete the task earlier, let me know and send me the document
in PDF or  Word format. If you have any questions or need  assistance,
please let me know. Thank you and please, confirm the receipt of Case #1!


-- 
Best regards,
Mr. Tim Taylor
Senior HR/Training Manager
AXYS Consulting, U.S. Division
Phone: +1 (347) 523-5604


The information contained in this electronic message and any attachments to this message are intended for the exclusive
use of the addressee(s) and may contain proprietary, confidential or privileged information. If  you are  not the intended
recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all
copies of this message and any attachments.

————————————

 

Hello Xxxxxxxxx,


I'm in receipt of Case 3, thank you!
As your test score is excellent (100 percent!), you have an excellent resume and our HR Specialists
gave you a  positive write-up  so it will be a great opportunity to work together on  the  Project.

Project Description:
We’re  in  the  process  of  opening  new offices in your state
and they will need the laptops by the time of official opening.
The  plan is for  Special Projects Department  to take  on some
managers to make a market research and buy the  stuff they need
until  they sign  a permanent  agreement  with  the  suppliers.
Due to the office opens in  2 weeks, they really need to get hold
of a minimal amount of equipment to get the office up and running.

Project Purposes:
1. Practical Task for the candidate.
You will be able to practice in market research, purchasing, dealing with the most
common and important parties of the projects (vendor, bank, etc.)
2. Opportunity to evaluate the candidate in a real business situation.
3. Supply internal customer (new office) with required equipment in time and budget.

Project Benefits for the Candidate:
1. Practice and chance to meet with company's policies and procedures, corporate culture to understand if
we match your criteria. This is a good opportunity to see how our departments work.
It could give you a slight advantage over the other candidates.
2. It's a good chance to get some extra points for the training, since the competition in your state is expected to be tough.
3. Earn additional compensation in amount of 5 of the project value. At least $500 a week.

Project Benefits for the Company:
1. We hire only the best candidates who proved their experience, skills, and knowledge.
2. We provide our colleagues with required equipment.

Finance Department  will send you the manual with all the details you need
plus their contact info in case you need any assistance and you’ll receive
your commission weekly in the same way.

If you’d  like to  apply, just let  me know  and I’ll pass the info on to the  Training Department
along with the instructions and the manuals. The project starts on
Monday, so please let me know asap.

P.S. If you do take this job it will improve your personal file considerably and guarantee you additional cash
(instead of standard $2,500).  And it could also land you a better paid position  with the company.

Should  you  need  any further information/assistance,
please do not hesitate to contact me.

-- 
Best regards,
Mr. Tim Taylor
Senior HR/Training Manager
AXYS Consulting, U.S. Division
Phone: +1 (347) 523-5604


The information contained in this electronic message and any attachments to this message are intended for the exclusive
use of the addressee(s) and may contain proprietary, confidential or privileged information. If  you are  not the intended
recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all
copies of this message and any attachments.

 

—————————————————————————————

 

Delivered-To: gxxxxxxxxx@gmail.com

Received: by 10.25.24.202 with SMTP id 71csp141874lfy;

        Fri, 2 Jun 2017 04:48:01 -0700 (PDT)

X-Received: by 10.176.2.48 with SMTP id 45mr3557478uas.30.1496404081877;

        Fri, 02 Jun 2017 04:48:01 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1496404081; cv=none;

        d=google.com; s=arc-20160816;

        b=WJkLyt7FRORSlPNozt2H06icpmOmBFG5VNmq1+6eevgJqr0+/CSesenu7Lax7dCuxp

         Zt9fubKtwz1KUJTxtDbN+5wSRlHxP6kZhqfNnEGzfm+iW4bKGHUdZmq0r9vMU9LU7wCg

         /E8uv9aT9SXCoY1p69ma96LW0jlMEmQYKWk6FqtHfBhTwfhbq9trMc9KxOfF4Y2mAWI2

         rYiP1Ju2510VTKTYu2zRQUk/yrJci0FmPkjkIGylYuIVFtjlZeYxS3m0vqZKBdN5KW65

         xvVr6hqpWugEe8KbEqJgLQgS+0bZdCOPFvjIXDitJIuXFAkPWmxBj5F20wQdNw3C4gmk

         JvYQ==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

        h=feedback-id:content-transfer-encoding:mime-version:references

         :in-reply-to:subject:to:message-id:organization:from:date

         :dkim-signature:arc-authentication-results;

        bh=M6gU3tGA64ROXmVJFTz2Hce98qk+oVSioE0w5EJIca4=;

        b=Sq6cDKX1q69Na2EuV9/hbh6E4PYs9Q+EL0s0kof7AH7l2yOHD2jWXkiL0+UbSVZNBv

         tO0M872kbcwT8QX2dbXAx6KOSnH/N+3oBUObLcWVi30SSw0Kyj0Pc4cXLOPw3CSJJSMA

         SfmT1jMdMO5VxxWSBKX61dkMF4C9cGjkRMvVOW7kWSOeX2fPNNwImplIsZzZ7TbDonap

         NTvWnUhGlutCAhIFQfDvYH+g5Fufmgkqjy1FG7+RlSP9Ou48xi+lMnpGya2QDUUSgSli

         Gu9Rxr725uji9eP8wEm+4BhgZ181Ok0OfZjQl9xb27HvGLl3k2nB1EyYXyaUUE0BUfZw

         1ibA==

ARC-Authentication-Results: i=1; mx.google.com;

       dkim=pass header.i=@smtpserver.email;

       spf=neutral (google.com: 74.91.86.223 is neither permitted nor denied by best guess record for domain of timtaylor@axys-consult.com) smtp.mailfrom=TimTaylor@axys-consult.com

Return-Path: <TimTaylor@axys-consult.com>

Received: from mailer223.gate86.rs.smtp.com (mailer223.gate86.rs.smtp.com. [74.91.86.223])

        by mx.google.com with ESMTPS id f143si11143448vkd.92.2017.06.02.04.48.00

        for <gxxxxxxxxx@gmail.com>

        (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);

        Fri, 02 Jun 2017 04:48:00 -0700 (PDT)

Received-SPF: neutral (google.com: 74.91.86.223 is neither permitted nor denied by best guess record for domain of timtaylor@axys-consult.com) client-ip=74.91.86.223;

Authentication-Results: mx.google.com;

       dkim=pass header.i=@smtpserver.email;

       spf=neutral (google.com: 74.91.86.223 is neither permitted nor denied by best guess record for domain of timtaylor@axys-consult.com) smtp.mailfrom=TimTaylor@axys-consult.com

Return-Path: <TimTaylor@axys-consult.com>

X-MSFBL: xrvAaYanSAUsCTDK2RBEKZ6OxsskAtRnkTYbvPxc19o=|eyJyIjoiZ2Nha292QGd tYWlsLmNvbSIsImciOiJtYWlsX3NoYXJlZF9wb29sIiwiYiI6Ijc0XzkxXzg2XzI yMyJ9

Received: from [192.168.80.21] ([192.168.80.21:43920] helo=rs-ord-mta02-in1.smtp.com) by rs-ord-mta01-out1.smtp.com (envelope-from <TimTaylor@axys-consult.com>) (ecelerity 4.2.1.55028 r(Core:4.2.1.12)) with ESMTP id D1/1C-02224-F6051395; Fri, 02 Jun 2017 11:47:59 +0000

DKIM-Signature: v=1; a=rsa-sha256; d=smtpserver.email; s=smtpcustomer; c=relaxed/simple; q=dns/txt; i=@smtpserver.email; t=1496404079; h=From:Subject:To:Date:MIME-Version:Content-Type; bh=4XZJR9OuQ5CGITu9xwg3JlVtN+wnGA/SdFpjf4O+5mk=; b=CeW1y3v/4afgv4bpAhyq3sqwnC1r8yrZ2rlPnbNEhv+mX61Vq/gFicKWFTcTmubw bJO4h6V4V3y6sQlMBhYiomPXN1es6L48JJw3GRbrXE31uNZ4kBhz1c5OKQ+5ZRk7 c69wK6XYcUSLjxWhrEWH+mbntFUbCsVPMTcC3OQBPmWIJ0kKvhl6GYvtS+ruWIZr mj0ZWtzITCFlV7a1Xkye6N8xhguwZKfP7puhaGAk4Peew88xDwDh/Ux46ZtZLIGX mCKSxrtecs0CureOTr3SIXN7SPjjvNTGfE53q2QK6B3sXJblCQCBoeQKS0LlThbX RONIA1j2TZx2hZtoqFMd0g==;

Received: from [71.245.57.145] ([71.245.57.145:38329] helo=[10.10.4.17]) by rs-ord-mta02-in1.smtp.com (envelope-from <TimTaylor@axys-consult.com>) (ecelerity 4.1.0.46749 r(Core:4.1.0.4)) with ESMTPA id CC/F1-25106-F6051395; Fri, 02 Jun 2017 11:47:59 +0000

Date: Fri, 2 Jun 2017 07:10:58 -0400

From: TimTaylor@axys-consult.com

Organization: AXYS Consulting

X-Priority: 3 (Normal)

Message-ID: <1499625537.20170602071058@axys-consult.com>

To: Xxxxxxxxx Xxxxxxxxx <gxxxxxxxxx@gmail.com>

Subject: Re: Test #1

In-Reply-To: <99594B59-A0DE-4DDF-A0D5-BA07788C0514@gmail.com>

References: <3EAB4098-3364-4FF3-A488-ED7DBB86CA94@gmail.com>

   <10410409813.20170601085223@axys-consult.com>

  <99594B59-A0DE-4DDF-A0D5-BA07788C0514@gmail.com>

MIME-Version: 1.0

Content-Type: text/plain; charset=windows-1250

Content-Transfer-Encoding: quoted-printable

X-Report-Abuse: SMTP.com is an email service provider. Our abuse team cares about your feedback. Please contact abuse@smtp.com for further investigation.

X-SMTPCOM-Tracking-Number: ddb73ea2-608f-40c8-9a87-ef6e0eb8e4b1

X-SMTPCOM-Sender-ID: 5015386

Feedback-ID: 5015386:SMTPCOM

 

Hello Xxxxxxxxx,

 

I'm in receipt of Case 3, thank you!

As your test score is excellent (100 percent!), you have an excellent resum=

e and our HR Specialists

gave you a  positive write-up  so it will be a great opportunity to work to=

gether on  the  Project.

 

Project Description:

We=92re  in  the  process  of  opening  new offices in your state

and they will need the laptops by the time of official opening.

The  plan is for  Special Projects Department  to take  on some

managers to make a market research and buy the  stuff they need

until  they sign  a permanent  agreement  with  the  suppliers.

Due to the office opens in  2 weeks, they really need to get hold

of a minimal amount of equipment to get the office up and running.

 

Project Purposes:

1. Practical Task for the candidate.

You will be able to practice in market research, purchasing, dealing with t=

he most

common and important parties of the projects (vendor, bank, etc.)

2. Opportunity to evaluate the candidate in a real business situation.

3. Supply internal customer (new office) with required equipment in time an=

d budget.

 

Project Benefits for the Candidate:

1. Practice and chance to meet with company's policies and procedures, corp=

orate culture to understand if

we match your criteria. This is a good opportunity to see how our departmen=

ts work.

It could give you a slight advantage over the other candidates.

2. It's a good chance to get some extra points for the training, since the =

competition in your state is expected to be tough.

3. Earn additional compensation in amount of 5 of the project value. At lea=

st $500 a week.

 

Project Benefits for the Company:

1. We hire only the best candidates who proved their experience, skills, an=

d knowledge.

2. We provide our colleagues with required equipment.

 

Finance Department  will send you the manual with all the details you need

plus their contact info in case you need any assistance and you=92ll receiv=

e

your commission weekly in the same way.

 

If you=92d  like to  apply, just let  me know  and I=92ll pass the info on =

to the  Training Department

along with the instructions and the manuals. The project starts on

Monday, so please let me know asap.

 

P.S. If you do take this job it will improve your personal file considerabl=

y and guarantee you additional cash

(instead of standard $2,500).  And it could also land you a better paid pos=

ition  with the company.

 

Should  you  need  any further information/assistance,

please do not hesitate to contact me.

 

--=20

Best regards,

Mr. Tim Taylor

Senior HR/Training Manager

AXYS Consulting, U.S. Division

Phone: +1 (347) 523-5604

 

The information contained in this electronic message and any attachments to=

 this message are intended for the exclusive

use of the addressee(s) and may contain proprietary, confidential or privil=

eged information. If  you are  not the intended

recipient, you should not disseminate, distribute or copy this e-mail. Plea=

se notify the sender immediately and destroy all

copies of this message and any attachments.

 

1 Updates & Rebuttals


Wanted to attach the Test Questions so people will know they are getting scammed

#2Author of original report

Fri, June 02, 2017

Wanted to attach the Test Questions so people will know they are getting scammed. 

 

If you are tested on the following question, please consider that his might be a scam....

 

 

 

 

TEST 1

Position: Supply Chain Consultant

 

Guidance for COMPLETING TEST 1

Test 1 should be completed in full. You can mark the answers, using symbols or color.

There is one right answer in each question.

Completed Test should be submitted to your Personal Trainer via e-mail.

 

 1) How does a company quantify the value of SSRM?

 Develop a SSRM program with systems to link purchasing, financial strategy and lean organization, and then measure the results.

 

  1. Create value and focus beyond the contract, improve supplier performance and deliver cost reductions.

 

  1. c.     Measure the saving derived by lowering cost of goods sold.

 

 2) How does one use vendor selection in developing strategic supplier relationships?

 

  1. Help your most powerful stakeholders to adopt new procurement strategies.

 

  1. Institute faster more effective resource allocation, improved problem solutions and mutual commitment.

                                                        

  1. Objective decision making should be utilized; framework should be developed in house, and presented to clients.

 

 3) What is the best way to value SSRM in down times (current economic conditions)?

 

  1. Stress mutual value, cost reduction and innovation.

 

  1. Use cost modifying techniques to reduce costs, improve terms and deliveries.

 

  1. Work with senior executives, as most buyers are too set in their ways to grasp the “big picture”.

 

4) In a healthcare delivery environment, how does one re-define changes in business relationships and improve functionality?

 

  1. Formalize relationships with other hospitals and suppliers to determine which categories will yield the highest return on resources via stated techniques and marketing resources.

 

  1. Take advantage of a volume discount by buying larger quantities for multiple hospitals to lower product costs.

 

  1. Reduce overhead by combining & restructuring procurement departments, and improving reporting.

 

5) Which answer best defines “Enterprise Resource Planning”?

 

  1. The European Commission reported that hospitals which incorporated information and communication technology to ICT - supported sourcing, had moderate reductions and fairly positive new effects.

 

  1. Short term development, including a high degree of flexibility, openness, ability of buying and budgets, nursing staff and logisticians are needed.

 

  1. Systems integrating internal and external management information across an entire organization, embracing finance, manufacturing, sale and service, customer relationship management, etc.

 

 6) How could improved collaboration between internal and external partners improve SRM concepts and technologies?

 

  1. Achieve the immediate objective of SRM to reduce paperwork, eliminate vendors and lower overhead costs.

 

  1. b.    Integrating purchasing departments, medical device suppliers and trading enhances the adoption of SRM concepts and technologies.

 

 

  1. Reach long term goals which include patients and consultants to assist purchasing departments on device features, cost effectiveness of procedures and to lower enhanced costs.

 

 7) What is the definition and use of Conjoint Analysis?

 

  1. The calculated benefit in reducing process cycle-times and cost of sourcing processes, including intangible benefits between Purchasing and Information Technology Department.

 

  1. Data collection leading to choice analysis and market segmentation.

 

  1. A statistical technique used in market research to determine how people value different features that make up products and services.

 

 8) What are the goals of Customer Relationship Management (CRM)?

 

  1. a.     The overall goal is to find, attract and win new clients, nurture and retain those the Company already has, entice former clients back into the fold and reduce costs of marketing and client services.

 

  1. b.    Removing all waste to streamline activities.  After streamlining the processes, use IT techniques to perform routine and repetitive activities to effectively reduce cost, cycle time and improve quality.

 

  1. c.     The goal is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders.

 

9) What is the Six Sigma methods used to measure processes?

 

  1. a.     Six Sigma follows two methodologies, composed of five phases each: DMAIC and DMADV.

 

  1. b.    Formal Six Sigma programs adopt a ranking terminology to define a hierarchy that cuts across all business functions.

 

  1. c.     The term “six sigma process” comes from the notion that if one has six standard deviations between the process mean and the nearest specification limit, practically no items will fail to meet specification.

 

 10) What are the optimum solutions to improve performance of company’s supply chain management?

 

  1. Stronger controls over manufacturers, warehouses, wholesalers, retailers and consumers.

  

  1. Reduce supply cost, improve product margins, increase output, improve customer satisfactions and earn better return on investment.

 

  1. c.     Evaluate project impact, financial results; optimize resource plan real-time status reports, teamwork and process reporting.

 

 11) Is an organization better off reducing the number of suppliers to improve efficiencies?

 

a. Yes, fewer suppliers increase time available to cultivate key vendors.

 

  1. No, by reducing suppliers the company is more dependent the remaining suppliers.

 

  1. It is difficult to determine, as the number of processes that provide the goods or services can be more important than the number of suppliers.

           

 12) With inventory representing a very large percentage of assets, how does one control costs?

 

  1. Cost controls can be found through an inventory management system. Improved controls over demand, processes, supply, lead time and cost variances are some components.

 

  1. Keeping the customer satisfied helps keep them loyal, insuring inventory will turn as negotiated.

 

  1.  The key to reducing inventory costs is to increasingly involve suppliers and vendors in carrying components for additional periods of time, thus lowering carrying costs.

 

 13) How do customers benefit from the Six Sigma approach?

 

  1. a.     Customers will earn greater profits with lower inventory costs.

 

  1. b.    Customers will gain more control over product development.

 

  1. Customers will obtain a reduction in defects, cycle time and gain greater satisfaction.

 

 14) What are the “themes” of Six Sigma?

 

  1. Achieve and maintain a defect level of 3.4 defects per million.

 

  1. A statistical, measurement, and performance for a process or a product.

 

  1. Customer attention, data driven, processes and proactive collaboration.

 

 

 

 

 

 

 

 

 

 

 

 

 

Respond to this Report!