az child support clearinghouse b of a who does there banking They wont give us back the 4,576.74 they have of ours and wont even talk to us. FRAUD! phoenix, Arizona
This is ENOUGH. I have never done bad to others or stole anything from anyone.I even don't believe in lying. I keep praying one day it will make since and we will be able to smile again. Its my sons birthday and I just want you all to know your not alone when it comes to others who RIP OFF people like yourself and are upset or even destroyed over it. I passed destroyed up and am hanging on by a thin string. One that is breaking as I write this. I have spent the last ten years not being able to stop or prevent my family {my children and myself} from being a victim of fraud,scams,wrongful for closure,insurance policy fraud,Internet scams,I thought I would write this but, my son is so upset I cant.I will just attach the letter I wrote about the recent destruction and reason for my loss of hope. I just hate to see my children suffer from all we go through and I am so sick over the way our world is destroying the lives of others. If you are one of the thief's,cons,big shot who got there by stealing from someone. I pray for the day you will pay. if you think you pulled it off now. The judge let you slide or you fooled a court or haven't got caught yet. WRONG!! THE JUDGE WHO WILL SEE YOU PAY IS WAITING AND NOT GOING TO LET YOU OFF. So, Here's a report to let the others know they are not alone and don't let them do it to you. If you can find a way to stop it.
THIS WAS HOW I HAD TO SPEND MY SONS BIRTHDAY TODAY WRITING ONE LAST LETTER TO THE GOV FOR ANY HELP AT ALL >> BUT MY SON SWEARS THEY WONT AND I'M A FOOL TO KEEP TRYING.I CALL IT HOPE AND LOVE FOR MY FAMILY.
I am so destroyed over this and do not want to explain this after having explained this far too many times already, thinking it will be worth it this time. Then getting our hopes up all for nothing. I am going to make one last letter and give it all I got. Today is my sons birthday and I will do this today just to know in my heart. I have done all I can and the reason this day is not what we hoped and prayed it would be is the work of the injustice and people who take from others and don't care who they hurt. in 2009 My sons father contacted me upset due to the tax Levy's the AZ state child support did to him. Said to get us the arrears owed to my children and I for owed support. I called the dcse clearinghouse they said it would take a few weeks to give us an answer. If we were going to get it or not, They said that he was current on payments so they were most likely giving it back. Months later I saw on line on the web page for payment history. On 02/09/2009 they received 2579.74 and 517.00 went to cp custodial parent [which is me]current support and below shows 4062.74 went to cp as well. I contacted them to let them know I had not received it. over the last 3 years I have bugged them over and over regarding missing money. They just tell me it went to pay arrears. I have a letter from the attorney general signed showing I owed a balance of 2,037.00 yet they took 7,708.00 and 710.00 and it goes on. All for arrears that they said I owed. I had only had 6 months of cash assist twice in our lifetime. one for the 2037.00 and another years before. They haven't shown me any proof of anything. We got lucky a couple weeks ago when I tried calling clearinghouse to get a copy of the check that they said they mailed in 2009. She did it. I was so grateful to know I got something to show them to prove what we all knew to be true. The check was not signed and no finger print.
So, we went to bank of America where the checks are drawn from through AZ state child support and I showed them the copy of the check and the account number / routing number AZ ID and visa stamped on the back.they said it belonged to a Diane Becker and the account was still open. So, WE went to the head office downtown for child support and showed them along with the police report I filed which they requested to get our money back. They had me sign documents to file a report said it will not take to long to do there investigation and clear this up. They had me sign fraud documents on Bank of America too. They said now that the b of a documents were signed by Friday they will have something for us and to get back to them. They explained the hold up upstairs was that the name on the account was Diane Becker a teller at the bank of America but the account belonged to them.them as clearinghouse. Friday came and we called they just said " nothing yet " So I called the attorney generals office for the division of child support and spoke to the supervisor in the office about it all. She said to go down and see them in person and they cant avoid it then and we would have a better chance of getting something done and our money back. So we did. We sat for 2 hours then they called down stairs to the receptionist and told her to tell us. The bank said it was too late, that it was past 3 years and they had not heard anything sooner and they were not going to do anything for them. I have been trying for years to get them to look into this. Our lives have been so destroyed by this AZ child support business and that day was like the world ended. They would not come down and talk to us. I was not rude or mean. So they hid upstairs and we walked out so overwhelmed and shocked by this company who claims to be helping the children get the money the need and deserve. Sick really sick. Meanwhile so many would like to know how : HOW....
1. The check was mailed to my old address date printed on the check was 02/13/2009 yet it was stamped and cashed the same day by lunchtime by the bank.
2. why and how a bank would cash a check [let alone a check for 4,579.74 without it being endorsed with signature and even a finger a print.
3.why I was not notified ahead of time to expect a check.
4. this one kills me>> why they even mailed it when I have direct deposit with them and they send all my money that way.
5.why did they have it for months before releasing it. 3 months!
6.They took 517.00 out of the original 4579.74 yet the check was for 4 579.74
AND I CONTACTED THEM SO MANY TIMES ABOUT MISSING MONEY I WENT DOWN IN PERSON TO GET HELP.THEY SAID ALL THEY KNOW IS IT PAID ARREARS. NOT TRUE NOT TRUE AT ALL. HOW MANY OTHERS ? HOW MANY CHILDREN AND PARENTS ARE BEING TAKEN ADVANTAGE OF BY A BUSINESS THAT CLAIMS TO WORK FOR AND WITH THEM.
That's the last time I am writing this sad truth, its my sons birthday and he is so depressed today over this mess and being let down over and over that I am going to go and pray for a miracle and see if I can do anything at all to make his birthday not so bad. Linda Barbano
2 Updates & Rebuttals
Linda
PHOENIX,Arizona,
USA
why do they do this.....
#3Author of original report
Thu, August 23, 2012
WHERE DID IT GO AND WHY WONT ANYONE HELP
IN 2009 MY CHILD'S FATHER HAD COMPLAINED ABOUT A LEVY CHILD SUPPORT HAD DONE TO GET MY CHILDREN AND I BACK OWED SUPPORT. I CONTACTED THEM AND AFTER HAVING HELD THIS MONEY FOR THREE MONTHS. THEY SAID THEY WERE MOST LIKELY GOING RETURN IT TO HIM. I CHECKED BACK WEEKS LATER, THEY SAID THE JUDGE SAID IT WAS TO SOON TO DO ANYTHING. FIVE MONTHS WENT BY AND I WAS UNDER THE IMPRESSION IT WAS GOING BACK TO HIM. MY CHILDREN AND I WERE GOING THROUGH A HARD TIME WHEN I LOST MY JOB AND WE FELL BEHIND ON RENT. SHORTLY WE HAD TO MOVE.
A FEW MONTHS AFTER, WHILE I WAS LOOKING AT THE CHILD SUPPORT PAYMENT HISTORY PAGE ONLINE. WE SAW THE LEVY FOR $ 4579.74 WAS SHOWING PAID TO THE CUSTODIAL PARENT WHICH IS ME. I TRIED TELLING THEM I WAS NOT GETTING PAYMENTS THAT SHOWED ON LINE. I WENT TO THE OFFICE AND TRIED MANY TIMES TO GET HELP WITH THIS. I ASKED FOR DOCUMENTS TO MAKE SINCE OF WHERE MOST OF OUR COURT ORDERED CHILD SUPPORT OWED TO US FOR YEARS WITHOUT SUPPORT.
I HAD A LETTER FROM THE ATTORNEY GENERAL REQUESTED BY THE LAWYER WE HAD HELPING WITH OUR CHILD SUPPORT. THE LETTER SAID ALL OWED TO THE STATE OF AZ FOR ANY CASH ASSISTANCE WAS 2037.00 I HAD RECEIVED ASSISTANCE ONE OTHER TIME YEARS BEFORE. I THOUGHT IT WAS CLEARED UP IN COURT WITH MY SONS FATHER TEN YEARS EARLIER. AFTER SEEING THIS LETTER I QUESTIONED WHY THE AZ DIVISION OF CHILD SUPPORT TOOK THE 7,708.00 AND 710.00 AND OTHER AMOUNTS FROM THE FATHERS ACCOUNT AND KEPT IT.
THEY SAID TO PAY THE ARREARS I OWED FROM CASH ASSISTANCE. I TRIED TO EXPLAIN WHAT THE LETTER SAID AND AFTER WEEKS OF PUSHING TO GET INFORMATION TO SUPPORT THIS AND GETTING THE SAME THING BUT NOTHING TO PROVE IT. WE GAVE UP. I HAD OTHER IMPORTANT THINGS TO WORRY ABOUT TOO. LIKE A ROOF OVER MY CHILDREN'S HEAD,FOOD IN THEIR BELLY'S,SCHOOL AND WORK AMONG OTHER MATTERS. I TRIED GETTING LEGAL HELP AND COULD NOT AFFORD IT AND I RESEARCHED OVER AND OVER TO SEE WHAT TO DO.
I DID WHAT I COULD AND KNEW NO ONE AT CHILD SUPPORT WAS GOING TO REALLY LOOK FAR ENOUGH INTO IT. I HAD NO PROOF NO DOCUMENTS TO CLEAR IT UP OR SUPPORT IT. THEN THE FATHER BROUGHT IT UP AGAIN A COUPLE YEARS LATER. HOW THEY TOOK ALL THIS MONEY AND HE WAS UPSET ABOUT THAT. HE GAVE ME A BANK STATEMENT SHOWING THEY TOOK MONEY THAT HE SAID HE NEVER GOT BACK. WELL THAT WAS NOT SHOWING ON LINE IN THE PAYMENT HISTORY. I CALLED AND ASKED FOR HELP FROM THE ATTORNEY GENERALS OFFICE.
THEY PUT GORDY MC GLACKY ON THE PHONE. SHE SAID SHE WAS INVESTIGATING OUR CASE. AS WE SPOKE ON THE PHONE SHE SAID HER RECORDS SHOW. THAT DATE AND AMOUNT THEY NEVER TOOK IT. I WAS TO UPSET AND GETTING NOWHERE. NOT EVEN THE BENEFIT OF THE DOUBT AND WE WILL GET SOME DOCUMENTS TO CLEAR THIS UP. SHE MADE ME FEEL LIKE WHAT I SAID WAS NOT WORTH LOOKING INTO. I HUNG UP. A FEW WEEKS LATER.I THOUGHT I WOULD CALL AND LET HER KNOW I HAD HIS BANK STATEMENT.
SHE STILL REFUSED TO HELP, BUT SHE DID ADMIT THEY HAD TAKEN IT.SHE SAID IT WENT BACK.I TRIED TO EXPLAIN SOMETHING WAS NOT RIGHT.THERE WAS MORE MONEY KEPT THEN WHAT I OWED FOR ALL CASH ASSISTANCE. SHE KEPT TELLING ME I WAS WRONG. I WAS SO UPSET AND DISAPPOINTED THAT EVERYTHING I KNEW TO BE TRUE SHE ARGUED WITH ME. SHE KEPT SAYING OUR RECORDS SHOW.. I FINALLY GOT AZ CHILD SUPPORT TO SEND ME A COPY OF ONE OF THE PAYMENTS THAT WAS NOT SHOWING ON MY CHASE ACCOUNT THAT IS SET UP THROUGH AZ CHILD SUPPORT ONLY FOR OUR CHILD SUPPORT PAYMENTS TO COME IN.
I WAS TOLD AND THOUGHT DIRECT DEPOSIT WOULD BE A SAFER BETTER AND FASTER WAY OF RECEIVING IT. I HAD IT SET UP AT THE TIME THIS 4579.74 THAT SHOWS WAS PAID TO ME. I ASKED ABOUT IT AND WHY IT WAS NOT SHOWING IN OUR CHASE ACCOUNT. THEY SAID THEY MAILED IT. I HAVE WHITENESS'S THAT HEARD THREE PEOPLE TELL ME THEY MAILED IT. I ASKED WHY? WHEN I HAD DIRECT DEPOSIT. THEY DID NOT KNOW. THEY LOOKED IT UP AND DID NOT KNOW. THEN I GOT THE COPY OF THE CHECK THEY SAID THEY MAILED. .
I SAW THAT THE CHECK WAS NEVER SIGNED ON THE BACK OR FINGER PRINTED AS EVERY TIME I HAVE EVER CASHED A CHECK THEY WOULD NOT ALLOW WITHOUT MY ENDORCEMENT ON THE BACK AND FINGER PRINT ON THE FRONT. IF MAILED HOW CAN THAT BE? THEN I NOTICED THE ACCOUNT NUMBER AND ROUTING NUMBER WAS NOT MINE. I CALLED BANK OF AMERICA AND EXPLAINED AND GAVE THEM THE STAMPED ACCOUNT NUMBER. THEY SAID IT BELONGS TO DIANE BECKER. I DON'T KNOW HER.
THEN THE NEXT BUSINESS DAY I WENT INTO BANK OF AMERCIA TO SEE IF THEY COULD HELP OR IF I NEEDED TO FILE A CLAIM.THE MANAGER THERE SAID, THEY COULD NOT HELP ME AND I HAD TO GO TO AZ DIVISION OF CHILD SUPPORT AND TAKE IT UP WITH THEM THAT THEY ARE THE RESPONSIBLE PARTY. I CALLED AZ DIVISION OF CHILD SUPPORT AND EXPLAINED AND THEY SAID I HAD TO FILE A POLICE REPORT AND BRING IT TO THEM IF I WANTED TO HAVE THIS CLEARED UP THROUGH THEM.
WE DID A POLICE REPORT AND TOOK IT INTO AZ DIVISION OF CHILD SUPPORT AND SHOWED THEM THE COPY OF THE CASHED CHECK. THEY HAD ME FILL OUT AND SIGN DOCUMENTS TO FILE A FRAUD REPORT AND SAID THEY WOULD TAKE CARE OF IT. THEY WERE CONFUSED WHY THEY HAD EVEN MAILED THE CHECK WHEN I HAD DIRECT DEPOSIT SET UP THROUGHT THEM FOR ALL CHILD SUPPORT MONEY WE RECIEVE. WE DID NOT GET ANYTHING REALLY DONE THERE THAT DAY. WE WERE TOLD THEY WOULD INVESTIGATE IT AND HANDLE THIS MATTER.
THE NEXT DAY WENT I WENT THERE SIGNING THE DOCUMENTS THE BANK NEEDED ME TO SIGN. THEY CONFIRMED THE ACCOUNT NUMBER WAS UNDER DIANE BECKERS NAME AND SHE WAS A TELLER AT THE BANK. SHE TOLD ME EVERYONE UPSTAIRS WERE CONFUSED BECAUSE THE ACCOUNT WAS ONE OF THERE'S. I SAID . YOU ARE KIDDING ME RIGHT. I SAID, SO IS THIS A FRAUDULENT ACCOUNT. SHE SAID IT LOOKS TO BE THIS IS. BUT THEY CANT SAY OR DO ANYTHING UNTIL THE INVESTIGATION WAS DONE.
I ASKED SINCE THEY {CHILD SUPPORT} NOW KNEW AND AGREED IT WAS NOT MY ACCOUNT NUMBER AND THE COPY OF THE CHECK PROVE'S I NEVER RECIEVED THIS. WOULD THEY NOW GIVE US OUR MONEY BACK. SHE SAID HER BOSS SAID THEY COULD DO IT YET BUT IT WILL BE CLEARED UP QUICK NOW AND THEY SHOULD HAVE SOMETHING FOR US FRIDAY. THEN FRIDAY CAME AND WHEN I CALLED THEY JUST SAID NO THEY COULD TELL US ANYTHING.I CALLED THE ATTORNEY GENERAL OFFICE AND SPOKE TO THE SUPERVISOR IN THE ATTORNEY GENERALS OFFICE THE DEPT OF CHILD SUPPORT DIVISION.
SHE SAID TO GO THERE SO THEY WOULD HAVE TO CLEAR IT UP AND NOT KEEP AVOIDING IT OR PROLONGING IT. I WENT WITH MY SON. WE SAT THERE FOR TWO HOURS. THE GIRLS WORKING DOWNSTAIRS SAID SOMETHING IS NOT RIGHT WITH THIS.WHY DID THEY MAIL IT.IT SHOWED IT WAS MAILED. I SHOWED THEM THE CHECK WAS MADE PRINTED {THEY SAID MAILED} WAS THE SAME DAY CASHED. THEY COULD UNDERSTAND. THEY COULD NOT UNDERSTAND WHY IT WAS EVEN CASHED WITHOUT A SIGNATURE FOR SUCH A LARGE AMOUNT.
I EXPLAINED I HAD BEEN TRYING TO GET THESE MATTERS CLEARED UP FOR ALONG LONG TIME NOW BUT THEY WOULD HELP LOOK INTO IT. THEN UPSTAIRS CALLED HER TO TELL HER TO TELL US THAT BANK OF AMERCIA SAID IT WAS TOO LONG AGO AND THEY WERE NOT GOING TO DO ANYTHING FOR AZ DIVISION CHILD SUPPORT THEREFOR THEY WERE NOT GOING TO DO ANYTHING FOR US NOR COME DOWNSTAIRS TO TALK TO US ABOUT IT ANYMORE REGARDING THIS CHECK.
WHAT DO YOU DO? THE DISAPOINTMENT ON MY SONS FACE AND HURT I WAS FEELING WAS TOO MUCH. I AM SO SICK TO MY STOMACH OVER THIS I FEEL SICK EVERY TIME I HAVE TO WRITE ABOUT IT. I CALLED THE ATTORNEY GENERALS OFFICE TODAY AND THEY PUT GORDY MC GLACKY ON THE PHONE AND SHE JUST REFUSED TO BELIEVE ME AND SAID WHY DID I WAIT.
WHY DIDNT I KNOW THIS BEFORE. AND IF THEY WOULD HAVE HELPED AND DONER THERE JOB THEY WOULD HAVE FIXED IT ALONG TIME AGO. I FEEL LIKE IVE BEEN PUSHED AROUND AND THEY DONT CARE AT ALL. WHAT IS WRONG WITH THIS WORLD TODAY. I AM SO UPSET AND STILL CANT GET OUR LIVES BACK ON TRACK. I AM DESTROYED BY ALL THE HELL THIS WORLD PUTS US THROUGH.SO PLEASE HELP US. WE HAVE BEEN THROUGH HELL AND BACK.PLEASE
08 / 2012
Linda
PHOENIX,Arizona,
USA
az child support wont even see us and they have our money
#3Author of original report
Wed, August 15, 2012
3oys@azfamily.comWHERE DID IT GO AND WHY WONT ANYONE HELP
IN 2009 MY CHILD'S FATHER HAD COMPLAINED ABOUT A LEVY THAT CHILD SUPPORT HAD DONE TO GET MY CHILDREN AND I BACK OWED SUPPORT. I CONTACTED CHILD SUPPORT ABOUT THIS LEVY AND FOUND THEY HAD BEEN HOLDING THIS MONEY FOR THREE MONTHS. CHILD SUPPORT SAID THEY WERE MOST LIKELY GOING TO HAVE TO RETURN IT TO HIM. I CHECKED BACK WEEKS LATER, CHILD SUPPORT HAD THEN TOLD ME ,THE JUDGE HAD TOLD THEM, IT WAS TO SOON TO DO ANYTHING. OR MAKE A DESSION. MONTHS WENT BY AND I WAS UNDER THE IMPRESSION IT WENT BACK TO THE FATHER. MY CHILDREN AND I WERE GOING THROUGH A HARD TIME SO I WAS OVERWELMED AFTER MY CAR BROKE DOWN AND I LOST MY JOB. WE FELL BEHIND ON RENT AND WE HAD TO MOVE. A FEW MONTHS AFTER, WHILE I WAS LOOKING AT THE CHILD SUPPORT PAYMENT HISTORY PAGE ONLINE, WE SAW THE LEVY FOR $ 4579.74 WAS SHOWING PAID TO THE CUSTODIAL PARENT (MYSELF). I TRIED TELLING THEM I WAS NOT GETTING PAYMENTS THAT SHOWED ONLINE AND WENT TO THE OFFICE TRYING MANY TIMES TO GET HELP WITH THIS. I ASKED FOR DOCUMENTS TO MAKE SENSE OF WHERE MOST OF OUR COURT ORDERED CHILD SUPPORT WAS GOING SEEING AS IT WAS OWED TO US FOR MULTIPLE YEARS. I HAD A LETTER FROM THE ATTORNEY GENERAL REQUESTED BY THE LAWYER WE HAD HELP WITH OUR CHILD SUPPORT ISSUES. THIS LETTER STATED ALL THAT I OWED TO THE STATE OF AZ FOR ANY CASH ASSISTANCE WAS 2037.00. I HAD RECEIVED ASSISTANCE ONE OTHER TIME YEARS BEFORE, HOWEVER I THOUGHT IT WAS CLEARED UP IN COURT WITH MY SONS FATHER TEN YEARS EARLIER. AFTER SEEING THIS LETTER I QUESTIONED WHY THE ARIZONA DIVISION OF CHILD SUPPORT TOOK THE 7,708.00 AND 710.00 AND OTHER AMOUNTS FROM THE FATHERS ACCOUNT AND KEPT IT. THEY SAID TO PAY THE ARREARS I OWED FROM CASH ASSISTANCE. I TRIED TO EXPLAIN WHAT THE LETTER SAID AND AFTER WEEKS OF PUSHING TO GET INFORMATION TO SUPPORT THIS AND GETTING NOTHING WE GAVE UP. I HAD OTHER IMPORTANT THINGS TO WORRY ABOUT LIKE A ROOF OVER MY CHILDREN'S HEAD, FOOD IN THEIR BELLY'S, SCHOOL, AND WORK AMONG OTHER MATTERS. I TRIED GETTING LEGAL HELP AND COULD NOT AFFORD IT. I RESEARCHED OVER AND OVER TO SEE WHAT TO DO AND DID WHAT I COULD BUT I KNEW NO ONE AT CHILD SUPPORT WAS GOING TO REALLY LOOK FAR ENOUGH INTO IT. I HAD NO PROOF NO DOCUMENTS TO CLEAR IT UP OR SUPPORT IT. THEN THE FATHER BROUGHT IT UP AGAIN A COUPLE YEARS LATER. HOW THEY TOOK ALL THIS MONEY AND HE WAS UPSET ABOUT THAT. HE GAVE ME A BANK STATEMENT SHOWING THEY TOOK MONEY THAT HE SAID HE NEVER GOT BACK. WELL THAT WAS NOT SHOWING ON LINE IN THE PAYMENT HISTORY. I CALLED AND ASKED FOR HELP FROM THE ATTORNEY GENERALS OFFICE. THEY PUT GORDY MC GLACKY ON THE PHONE. SHE SAID SHE WAS INVESTIGATING OUR CASE. AS WE SPOKE ON THE PHONE SHE SAID HER RECORDS SHOW. THAT DATE AND AMOUNT THEY NEVER TOOK IT. I WAS TO UPSET AND GETTING NO WHERE. NOT EVEN THE BENEFIT OF THE DOUBT AND WE WILL GET SOME DOCUMENTS TO CLEAR THIS UP. SHE MADE ME FEEL LIKE WHAT I SAID WAS NOT WORTH LOOKING INTO. I HUNG UP. A FEW WEEKS LATER.I THOUGHT I WOULD CALL AND LET HER KNOW I HAD HIS BANK STATEMENT. SHE STILL REFUSED TO HELP, BUT SHE DID ADMIT THEY HAD TAKEN IT.SHE SAID IT WENT BACK.I TRIED TO EXPLAIN SOMETHING WAS NOT RIGHT.THERE WAS MORE MONEY KEPT THEN WHAT I OWED FOR ALL CASH ASSISTANCE. SHE KEPT TELLING ME I WAS WRONG. I WAS SO UPSET AND DISAPPOINTED THAT EVERYTHING I KNEW TO BE TRUE SHE ARGUED WITH ME. SHE KEPT SAYING OUR RECORDS SHOW.. I FINALLY GOT AZ CHILD SUPPORT TO SEND ME A COPY OF ONE OF THE PAYMENTS THAT WAS NOT SHOWING ON MY CHASE ACCOUNT THAT IS SET UP THROUGH AZ CHILD SUPPORT ONLY FOR OUR CHILD SUPPORT PAYMENTS TO COME IN. I WAS TOLD AND THOUGHT DIRECT DEPOSIT WOULD BE A SAFER BETTER AND FASTER WAY OF RECEIVING IT. I HAD IT SET UP AT THE TIME THIS 4579.74 THAT SHOWS WAS PAID TO ME. I ASKED ABOUT IT AND WHY IT WAS NOT SHOWING IN OUR CHASE ACCOUNT. THEY SAID THEY MAILED IT. I HAVE WHITENESS'S THAT HEARD THREE PEOPLE TELL ME THEY MAILED IT. I ASKED WHY? WHEN I HAD DIRECT DEPOSIT. THEY DID NOT KNOW. THEY LOOKED IT UP AND DID NOT KNOW. THEN I GOT THE COPY OF THE CHECK THEY SAID THEY MAILED. . I SAW THAT THE CHECK WAS NEVER SIGNED ON THE BACK OR FINGER PRINTED AS EVERY TIME I HAVE EVER CASHED A CHECK THEY WOULD NOT ALLOW WITHOUT MY ENDORCEMENT ON THE BACK AND FINGER PRINT ON THE FRONT. IF MAILED HOW CAN THAT BE? THEN I NOTICED THE ACCOUNT NUMBER AND ROUTING NUMBER WAS NOT MINE. I CALLED BANK OF AMERICA AND EXPLAINED AND GAVE THEM THE STAMPED ACCOUNT NUMBER. THEY SAID IT BELONGS TO DIANE BECKER. I DON'T KNOW HER. THEN THE NEXT BUSINESS DAY I WENT INTO BANK OF AMERCIA TO SEE IF THEY COULD HELP OR IF I NEEDED TO FILE A CLAIM.THE MANAGER THERE SAID, THEY COULD NOT HELP ME AND I HAD TO GO TO AZ DIVISION OF CHILD SUPPORT AND TAKE IT UP WITH THEM THAT THEY ARE THE RESPONSIBLE PARTY. I CALLED AZ DIVISION OF CHILD SUPPORT AND EXPLAINED AND THEY SAID I HAD TO FILE A POLICE REPORT AND BRING IT TO THEM IF I WANTED TO HAVE THIS CLEARED UP THROUGH THEM. WE DID A POLICE REPORT AND TOOK IT INTO AZ DIVISION OF CHILD SUPPORT AND SHOWED THEM THE COPY OF THE CASHED CHECK. THEY HAD ME FILL OUT AND SIGN DOCUMENTS TO FILE A FRAUD REPORT AND SAID THEY WOULD TAKE CARE OF IT. THEY WERE CONFUSED WHY THEY HAD EVEN MAILED THE CHECK WHEN I HAD DIRECT DEPOSIT SET UP THROUGHT THEM FOR ALL CHILD SUPPORT MONEY WE RECIEVE. WE DID NOT GET ANYTHING REALLY DONE THERE THAT DAY. WE WERE TOLD THEY WOULD INVESTIGATE IT AND HANDLE THIS MATTER.THE NEXT DAY WENT I WENT THERE SIGNING THE DOCUMENTS THE BANK NEEDED ME TO SIGN. THEY CONFIRMED THE ACCOUNT NUMBER WAS UNDER DIANE BECKERS NAME AND SHE WAS A TELLER AT THE BANK. SHE TOLD ME EVERYONE UPSTAIRS WERE CONFUSED BECAUSE THE ACCOUNT WAS ONE OF THERE'S. I SAID . YOU ARE KIDDING ME RIGHT. I SAID, SO IS THIS A FRAUDULENT ACCOUNT. SHE SAID IT LOOKS THAT WAY. BUT THEY CANT SAY OR DO ANYTHING UNTIL THE INVESTIGATION WAS DONE. I ASKED SINCE CHILD SUPPORT NOW KNEW AND AGREED IT WAS NOT MY ACCOUNT NUMBER AND THE COPY OF THE CHECK PROVE'S I NEVER RECIEVED THIS. WOULD THEY NOW GIVE US OUR MONEY BACK. CHILD SUPPORT SAID THEY CAN'T BUT IT WILL BE CLEARED UP QUICK NOW AND THEY SHOULD HAVE SOMETHING FOR US FRIDAY. THEN FRIDAY CAME AND WHEN I CALLED THEY JUST SAID NO THEY COULD TELL US ANYTHING.I CALLED THE ATTORNEY GENERAL OFFICE AND SPOKE TO THE SUPERVISOR IN THE ATTORNEY GENERALS OFFICE THE DEPT OF CHILD SUPPORT DIVISION. SHE SAID TO GO THERE SO THEY WOULD HAVE TO CLEAR IT UP AND NOT KEEP AVOIDING IT OR PROLONGING IT. I WENT WITH MY SON. WE SAT THERE FOR TWO HOURS. THE GIRLS WORKING DOWNSTAIRS SAID SOMETHING IS NOT RIGHT WITH THIS.WHY DID THEY MAIL IT.IT SHOWED IT WAS MAILED. I SHOWED THEM THE CHECK WAS MADE PRINTED {THEY SAID MAILED} WAS THE SAME DAY CASHED. THEY COULD UNDERSTAND. THEY COULD NOT UNDERSTAND WHY IT WAS EVEN CASHED WITHOUT A SIGNATURE FOR SUCH A LARGE AMOUNT. I EXPLAINED I HAD BEEN TRYING TO GET THESE MATTERS CLEARED UP FOR ALONG LONG TIME NOW BUT THEY WOULD HELP LOOK INTO IT. THEN UPSTAIRS CALLED HER TO TELL HER TO TELL US THAT BANK OF AMERCIA SAID IT WAS TOO LONG AGO AND THEY WERE NOT GOING TO DO ANYTHING FOR AZ DIVISION CHILD SUPPORT THEREFOR THEY WERE NOT GOING TO DO ANYTHING FOR US NOR COME DOWNSTAIRS TO TALK TO US ABOUT IT ANYMORE REGARDING THIS CHECK. WHAT DO YOU DO? THE DISAPOINTMENT ON MY SONS FACE AND HURT I WAS FEELING WAS TOO MUCH. I AM SO SICK TO MY STOMACH OVER THIS I FEEL SICK EVERY TIME I HAVE TO WRITE ABOUT IT. I CALLED THE ATTORNEY GENERALS OFFICE TODAY AND THEY PUT GORDY MC GLACKY ON THE PHONE AND SHE JUST REFUSED TO BELIEVE ME AND SAID WHY DID I WAIT. WHY DIDNT I KNOW THIS BEFORE. AND IF THEY WOULD HAVE HELPED AND DONER THERE JOB THEY WOULD HAVE FIXED IT ALONG TIME AGO. I FEEL LIKE IVE BEEN PUSHED AROUND AND THEY DONT CARE AT ALL. WHAT IS WRONG WITH THIS WORLD TODAY. I AM SO UPSET AND STILL CANT GET OUR LIVES BACK ON TRACK. I AM DESTROYED BY ALL THE HELL THIS WORLD PUTS US THROUGH.SO PLEASE HELP US. WE HAVE BEEN THROUGH HELL AND BACK.PLEASE
LINDA BARBANO PHOENIX AZ 08 / 2012