Complaint Review: Babbitts

Ordered snowmobile parts that will eventually take three weeks to get due to backordered parts.  This is not typically bad except for that Babbitts processed the payment immediately, sent out a reciept with an expected delivery date, and after that date passed I had to call to find out the status of the order.  I was given three more bogus shipping dates over the phone by their "customer service' reps. One guy said he would call me back with a tracking number - he never called, so I had to call back myself. I also sent two emails that were never answered. I finally recieved a valid tracking number that said the ship date was a full day after the last date I was given over the phone. Rediculous!

The order was around $100, which isn't huge, but if I had known from the begining that parts were backordered I could have got them somewhere else in a few days. Their communication and customer service is terrible - I will never use them again.