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  • Report:  #708216

Complaint Review: Back Into Motion Chiropractic

Back Into Motion Chiropractic Dr. Robin Charge fees for no reason, ripped me off, billed me for no reason pearland, Texas

  • Reported By:
    scottdav — Pearland Texas United States of America
  • Submitted:
    Sun, March 20, 2011
  • Updated:
    Sat, March 26, 2011

I have a complaint I want the world to know about. I went to a Chiropractor in Pearland TX called "Back Into Motion Chiropractic". I went for accupressure therapy for an anxiety issue I have. My first visit I called and they were nice and told me to come in for a free consultation so I scheduled an appointment and went. For a surprise my first visit they charged me $55 starter fee because I agreed to start accupressure therapy plus my first therapy so total it was $80 which I had no intention on paying since I had anxiety for being out of work.

Anyway I agreed to make 3 weekly visits for the next couple weeks because I wanted my anxiety to go away so the first week I went 3 times. The second week I went on monday and was supposed to come back on Wed and Thursday but Wed I had a funeral to attend and Thursday I had to work late at a job I just started and I didnt want to take off work or tell them I cant work late because I just started working and i wanted to stay on good terms with my job. Well The 3rd week I went in on Monday for my therapy and they told me since I missed the previous week it would be better to start all over again and to come back a week later. She was rude to me and didnt even do therapy on me or anything.

I thought that was a little odd but whats worse when I went to leave they charged me $60 and I asked what it was for because I didnt get therapy today. They told me it was because I missed a day last week and I didnt call to cancel which was a lie, I called both days and told them I wont be able to make it. I saw a sign on the wall that says theres a $25 fee for not canceling so what was the other $35 for? I dont know. I was unhappy at this point so later that evening I called and cancelled all future visits. Then they mailed me a bill for $105, and for what? i dont know. This place is a scam artist and they are very rude, They are very nice at first and made me believe their stupid accupressure works, It dont work but thats not my complaint. My complaint is they took so much money from me and even billed me for no reason. I was a cash paying customer and I payed for each office visit on the day I went in, I did not have insurance. I dont know what all
the charges are for and I dont know why they sent me a bill after they ripped me off that first $60. I am very unhappy and I hope no one ever goes to "Back In Motion Chiropractor Pearland".

3 Updates & Rebuttals


mr. rik

miami,
Florida,
United States of America

Sellout!

#4Consumer Comment

Sat, March 26, 2011

You have issues!


n/a

Texas,
USA

Back Into Motion Chiropractor, Great company, very caring Doctor

#4Author of original report

Fri, March 25, 2011

 I made a huge mistake about "Back into Motion Chiropractor" I talked to the them today and she knows I posted this report. I want to tell everyone who reads the report above that I was just discouraged when I wrote that report. Dr Robin is a very nice and caring person. She treated me with respect and she was nice enough to forgive me for writing such claims about her. The reason I wrote it is because I thought she over charged me for something but after looking over the bill I realized I made a mistake. I'm really sorry for my action and I want everyone to know that she is very knowledgeable about what she does and she's the best Chiropractor I have ever been to. I want to encourage people to give her a visit for all your Chiropractor needs. She was so nice and understanding about why I wrote that complaint and she forgave me for it and she told me everything will be ok. I am even going back to her because she's the only Chiropractor I trust. Give her a office visit and you will see that its a great company and they are very nice caring people. Sorry Dr. Robin


scottdav

Pearland,
Texas,
United States of America

complaint

#4Author of original report

Thu, March 24, 2011

I want to remove my complaint, because I dont have the time or money to deal with this issue

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