BACKGROUNDFEE.COM MYINFOBILL.COM Bait and switch lure of paying $1 and continue to be charged $19.95 every month. Internet, Utah
I was interested in finding an address on-line and agreed to pay $1 to MYINFOBILL.COM. I thought that was the end of that but when the credit card bill came I was charged the $1 and an addtional $19.95.
I contacted my credit card company and in the mean time I paid the bill off.
My next month my credit card bill came with a charge of $19.95 from BACKGROUNDFEE.COM. I've never even heard of them nor did I sign up and agree to a monthly service.
This gives legitimate companies that provide information services a bad name and I intend to get a refund and stop this monthly fee from continuing.
1 Updates & Rebuttals
JoshCustomerService
Denver,Colorado,
USA
Customer Service Response
#2REBUTTAL Owner of company
Thu, January 31, 2013
Dear anonymous,
Our apologies for any inconveniences caused by the charges. Please email manager@backgroundfee.com to start the refund process and get your money back.
We look forward to hearing from you.
Thanks,
BackgroundFee.com Customer Support