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  • Report:  #665020

Complaint Review: Backyard Burgers

Backyard Burgers Manchikanti Rest Mg, Backyard Burgers Waller Ave. in Lexington, Ky made me real sick, Manager "Prasad" doesn't give a d*mn! Lexington, Kentucky

  • Reported By:
    shawn — orlando Florida United States of America
  • Submitted:
    Wed, November 24, 2010
  • Updated:
    Mon, December 06, 2010

I made the mistake of eating at this "establishment" on 11/16/10.  It will not happen again.  First the service was extremely slow due to having only one cashier.  Then when I ordered my "backyard burger" fries, and milkshake, I was appalled at the $10 plus pricetag. But at least I thought I would get a decent meal for that price.  I didnt count on soiling my pants and puking throughout the next morning and afternoon.  When I called to report my experience, I was told that no one knew what to do, and that a manager would call me back soon.  When I received no call by the next day, I called again and was told that I would have to leave my number and again the manager would call me back, but this time I should go ahead and fax in my reciept.  I told them I had the reciept number, that should be enough, but I would fax when I could. 

I told them they should at least check their food out to prevent anyone else from suffering these horrors.  I faxed the receipt in and called the next day...  This time I got yet another employee who told me he knew nothing about the situation, they didn't get the fax, and he didnt know how to use the fax machine.  He told me the "big" manager, Prasad, knew about me but was really busy.  He told me he would try to "operate" the fax machine... After putting in some paper, he said he received my fax.  He told me to wait on a call from "prasath", but he is a real busy guy.  After no calls from "prasad" to date, I decided enough is enough and to go ahead and file this ripoff report.  To sum it all up,  BACKYARD BURGERS IN LEXINGTON KY,ON WALLER AVE., aka MANCHIKANTI REST MG., made me very sick and appear to not give a d**n about the situation, and about the possibility of other customers getting very sick as well.  EAT THERE AT YOUR OWN RISK! I have learned my lesson.  Thank you.

2 Updates & Rebuttals


"Jimmy"

Lexington,
Kentucky,
United States of America

This place is NASTY!!! Prasad doesnt use toilet paper!

#3UPDATE EX-employee responds

Mon, December 06, 2010

Hi, Im a former employee of this particular restaurant, and I totally feel your pain.

We always hated it when Prasad came in when we were extremely busy to "help out".  What he really needed to do was hire a couple more employees but he was much to cheap to do that, and turnover was extremely high because he was cheating on pay etc.

Prasad was a real nasty guy, always handling food without gloves and he was constantly picking his nose.  He made us mix in spoiled food with the semi-fresh to save money.  I hope this restaurant gets an inspection!

Not only that, but customers were always complaining that there was no toilet paper in the restroom.  Prasad made us bring in our own because he called us "Spoiled Americans" and said they dont use it in india.

Plus he always made the female employees uncomfortable by staring at them, then heading for the bathroom for an hour or so.

 Stay clear of this place!!!


Lesley

Lexington,
Kentucky,
United States of America

I saw employees doing drugs in the parking lot!

#3Consumer Suggestion

Tue, November 30, 2010

Hi there, I just wanted to say that I thought about eating at this place once, but when I started to drive around back for the drive-thru, I noticed several kids with backyard shirts on doing drugs.  Im glad I chose to drive on, because I very well couldve been a victim like you, or worse.

GOD BLESS THE RIPOFF REPORT

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