Complaint Review: Backyourhero

I ordered 2 Marine flags on on May 18th and paid an extra $12.99 for 2 Day Shipping so I would be sure to have them for Memorial Day  May 25th.  A postage label was created on 5/21 and the package was handed off to the Post Office on 5/28. The flags were delivered on 6/1 and appeared to be of extremely inferior quality.

I did not open the flags and merely examined them thru the transparent packaging. I was told by the vendor that they would only issue a store credit and that I would not receive a refund. I returned the flags to the vendor and filed a dispute with my credit card company. Backyouhero is fighting my dispute.

Sincerely,

Dale Novobielski, Clerk-Treasurer - City of Selah