Complaint Review: Bally Total Fitness

I relocated to a rural area with no Bally fitness clubs within several hundred miles. Per their contract they require you live a distance further than 25 miles from the nearest club, submit a $50.00 cancellation fee, and proof of new residence. I meet all three of those requirements and they still refuse to cancel my membership. They state they will not accept my proof of residence because it is a P.O. box, which is unacceptable to them. Again I moved to a rural area where they do not deliver mail to my home. I even sent them a letter from the postmaster at my local post office stating I do not receive delivered mail at my residence, and that it is sent to the P.o. Box. I would not recommend Ballys to anyone, not only for the above reason, but for several others. When you join they have a high pressure sales staff to get you to sign up with unqualified trainers. I swear if you go to the Mesa, Arizona club these trainers look like they only get off the couch to come into work. I was in better shape than many of them, and I hadn't worked out in years. Then if you get a 'free' personal session with the trainer, they just ask what you have been doing, and pretty much have you do the same thing. You can get better fitness advice from Tony Little during his info-mercials.

STAY AWAY FROM BALLYS!!!!

Spencer
Kirtland, New Mexico
U.S.A.