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  • Report:  #1375697

Complaint Review: Balmer & Kalt

Balmer & Kalt Refused to let me return substandard divers watch too small for a man to wear and of poor quality. Internet

  • Reported By:
    MikeVB — Hanover Maryland USA
  • Submitted:
    Sat, May 27, 2017
  • Updated:
    Sat, May 27, 2017

 Purchased a man's automatic movement divers watch on-line from Balmer & Kalt. Their ads first appeared on Facebook. Marketing photo of the watch of interest appeared large enough to be a man's watch and the ad also said it had a German mechanical movement. I purchased it based on the logical assumption it was manufactured in Germany. After a week I checked on the delivery progress and noted this watch was being shipped from China. I had no idea this was a Chinese manufactured watch and was immediately suspicious of a possible rip off (documented accounts of cheaply made watches being sold at high prices over the internet are legend). Balmer & Kalt has no phone number or brick & mortar address so my suspicions only grew. I received the watch on May 24, 2017. The watch is cheaply made with a dial so small it looks like a women's watch. The watch band is unrefined with a cheap locking clasp mechanism. I contacted help@balmerkalt.com and asked to return it since the watch was no more than costume jewelry. I was told NO REFUNDS and was pointed to some obscure passage stating no refunds on sale items. I had to look around to even find this notice. I feel I've been duped by underhanded advertisement and demand relief from this shady distributor.

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