Banana Hobby sold me an unworkable item,will not return my money San Gabriel California
i bought an electric radio controlled helicopter supposedly ready to fly.tried to get it flying the electric motor blew out in under 1 minute.called the company,got a return merchandise number,they told me to send it back,they would send me a new one.i sent it back,also cost me,they sent me the same helicopter with the same problem.tried to spin it up the electric motor failed again within 2 min,also the center of gravity was off so much that this product could not fly.so i called them again,they told me to send it back and they would send me a different product with better electronics,it was less money but i was ok with it.i heard nothing from them then they called me and asked me why i sent it back when they certainly knew why.now they are playing games with me.they said forget it they would send my money back minus 15 percent,and replied no i wanted all my money back due to a falsely advertised product and the fact it cost me twice for shipping.finally they said ok they would send my money back for the helicopter.never got a check i called them they said they would send a check,this has been gonig on since the end of december of 2007.it is now march i still have not seen the lousy hundred dollars,i have gotten emails from numerous individuals from this company saying that they were sending my money but they are just jerking me around.i have tried to be nice to this companybut it doesnt matter anymore,i dont care about the money i just want everyone to know there a terrible company and a bunch of liars
Chris
derry, New Hampshire
U.S.A.
3 Updates & Rebuttals
Patrick
Mesa,Arizona,
U.S.A.
Sources for additional information
#4Consumer Suggestion
Fri, February 29, 2008
Hi Chris,
I'm not sure how long you've been in the hobby, but it sounds like you're fairly new to it. There are some online forum sites where you might be able to find additional information. These are all free web forums and you can search the threads over there for Banana Hobby or Banana Hobbies. Go to RCGroups dot com, Runryder dot com or RCUniverse dot com. You can find me on some of these sites as 'crxmanpat'.
I did a quick Google search for 'Banana Hobby California' and saw threads for their helis on all of these sites.
Good luck!
Chris
derry,New Hampshire,
U.S.A.
banana hobby san gabriel ca reimbursment
#4Author of original report
Fri, February 29, 2008
this company finally sent me a check for the price of the remote control helicopter............thankyou,although a consumer still should not have to go thru this bd bd bd bd thats all folks
Chris
derry,New Hampshire,
U.S.A.
banana hobby sangabriel ca bad customer service
#4Author of original report
Fri, February 29, 2008
do not buy any products from banana hobby .com..............i have never dealt with such a lying bunch of jerks in my life,they refuse to send me a refund and at this point i dont want it,i would rather see them loose as much business as possible,they have my money and the product i bought which was a remote control helicopter.if you look at the better business bereau,they score a big fat F,do not buy anything from this company bananahobby.com.......very bad customer service in fact they have not only screwed me over but other people also.....look at the california better business bereau in san gabriel ca...this is personal for me because of the way they seem to treat people who give them money