Complaint Review: Banfield Animal Hospital - Eduardo Arellano

I used this place as they were open on a Sunday. They told me my dog was suffering from arthritis when in fact he had advanced case of prostate cancer. They charged me more than $1,000 and did nothing to help him at all. I bought a health plan as the treatments were so expensive and now they will not let me out of it despite the fact they did all of this to me and the dog died. So I took him to the hospital in Gainesville and they told me in 5 minutes he had cancer and they should have known that.The worst part is the vet, Eduardo Arellano called me up when I complained and bxxxxed me out. He was rude a no it all and hung up on me.This place is real bad news!!!!!

Tonya
Gainsville, Florida
U.S.A.