Bank Card USA Merchant Services, ripoff overpriced dishonest sneaky deceptive Westlake Village California
I have signed up for a merchant account with this company, and did successfully receive a merchant account. I discussed with them that my needs included a wireless credit card terminal for the nature of my job, and I assumed I was going to receive this. I was also supposed to receive a free bonus check reader as an incentive for signing up, never received that.
I am supposed to be able to go to http://www.mymerchantinfo.com to view stats on my merchant account, but that site hasn't work since the first day I've had them.
I am paying over $2,800 for a Nurit 2080 terminal ($59/month for 48 months) , which retails for under $1,000, I've seen it for sale for about $250~300 brand new. I thought for that money I'd be receiving a wireless terminal, stationary terminal, and computer software. Nope. Only the most basic credit card terminal.
I've called them up and they are very unknowledgeable with the operation of the credit card terminal.
I also called them up about the website error. The website has a programming error, one of the variables is not declared before it is used. I am a professional web developer and am very knowledgeable about ASP programming errors. They told me that I wasn't setup in the system correctly and that it should be resolved by tomorrow. This is the same response I get all the time, it will be working later, which has failed to hold up so far. Their first response was that the website is not working because they had a blackout in the area. This is not reassuring that they do not have a fail-safe system.
If you're in the mood to be lied to, overcharged, and to be mislead, I'd recommend you use this company, otherwise, stay away from Bank Card USA Merchant Services.
Makoto
Orlando, Florida
U.S.A.
4 Updates & Rebuttals
victim of fraud
5645 coral ridge dr,Florida,
USA
You can fight back against CIT BANK CARD USA
#5General Comment
Tue, November 03, 2009
you need to file with the www.ftc.com and the attorney general
jason.hardy@bankcardusa.com is the owner of company whether he says he is risk management
Bank Card USA is under investigation but first off you need to notify all government Agencies so you assist them when Bank Card USA is Federally indighted
Notify any and all credit bureau if they have damaged your credit notify them that the account is Fraudulent and you want to press charges against Bank Card USA
File a police report as well if you like
victim of fraud
5645 coral ridge dr,Florida,
USA
Bank card usa cit
#5General Comment
Tue, October 27, 2009
The complaints keep rising The Federal Trade commission has been notified as well as the California Attorney General
https://www.ftccomplaintassistant.gov/
file your complaint with the federal trade commission ftc
Brad
Platte City,Missouri,
U.S.A.
Thank you RIP-OFFREPORT.com
#5Consumer Suggestion
Mon, November 15, 2004
I was considering using Bank Card USA. But after seeing the above report I would have to consider oherwise. I have been ripped of in the past before I knew about rip-off report. I hope the person from Florida gets His money back. Thanks again.
Makoto
Orlando,Florida,
U.S.A.
CIT Lease Group rip off as well.
#5Author of original report
Mon, September 20, 2004
The leasing company that Bank Card USA uses, CIT Lease Group, is a HUGE RIP OFF!! I am stuck in a non-cancellable 48 month lease at $59/month, paying $2800+ for a $300 terminal.
Let's put this company out of business!