Complaint Review:
Bank of America Card and Privacy Assist-
Bank of America Card and Privacy Assist- intersectionsinc.com scam on disputing membership charge - deception on gaining approval for membership. Chantilly, Virginia
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Bank of America Card and Privacy Assist-
PO BOX220510
Chantilly, Virginia
United States of America
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18005169561
Web:
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I had a credit card fraud issue with Bank of America Card. For two months straight Bank of Amer.Card had to issue me a new card. The first card was sent by Fedx and they charged me $15.00 because I was at my other home. The second card was supposed to be send to the same address and I agreed to a $15.00 charge.
This week I became very concerned because it was mailed on the 18th and when I called Bank of Amer. they said it was coming by Fedx. don't worry. So today I had a friend go over and check my mail (they mail it to me every 30 days) and sure enough Bank of America had mailed it to my home address when I requested my current location. As, I normally do I checked my On-Line charges and I saw they had not removed a $12.99 Privacy Assist. so I complained again and they transfered me over to Privacy Assist as they did once earlier this week. The person from Privacy Assist was very rude. I told him I never signed up for any service like that BUT the fraud dept of Bank America worker told me with all the problems I was having I should look into a service like Privacy Assist. and Shop Safe and that was April 2 2011. He asked me if I wanted some infomation sent to me and I said yes I'll review it. So since I don't get my mail everyday I had no knowage of the program until I went on line this week and see the charge.
I think it was Monday they agreed to take it off but when I spoke with the fraud dept asking them questions about who was allowed to make charges since I really had no new card that was activated. When I asked the direct question they said anyone that I had business with would be able to make a charge. In the last 12 months I have had to file 8 or more fraud complaints and one was with Bank of America Card trying to charge me $120.00 for copies of past statements that we not ordered by me.
Back to credit Assist. The worker told me they would NOT take off the $12.99 because I had signed up for it. I asked him to look close and tell me who signed it. Then he comes back and says there is no signed form on file by me but they must have called me and I agreed. So, he checked my number and said they didn't call. My phone is set up to block telmarketers will no name on the caller ID. All along a supervisor from Bank Amer was listening to our heated conversation. So. the worker said they sent me an app.form by email and it was my duty to return it filled out with my banking info. I explained I never send that type of information by email and I returned the form to Bank American Card since the email said don't reply to this email. It was a direct link that a person would need to go to to enter membership info and banking info and sign off. I never opened the email link. When I explained this to the Priv.Assist worker he then said well you must have given someone at Bank of America Card the approval verbally for the membership. The worker from the fraud dept at Bank Amer. told me at the time they we not a part of Priv Assist.
It now appears that Bank of America Card will invesigate this issue and I'm waiting for a letter from them stating they will do this. I always ask for case numbers or some type of contact before I ever buy something from places like this until I can google them and see if there are problems. I found several complaints about Bank America and Privacy Asst but most had signed memberships unless my membership by some sort of Proxy. I was a member of BA since 94 and had a $30,000 limit but I always have paid by bill off before the due date thanks to the On-line service.
Can anyone offer me advice on this proxy membership ? I plan to file some complaints with BB and AG office.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
USA
Rodger, Filing a complaint.....
#2Consumer Comment
Fri, May 27, 2011
with the BBB is a waste of time. You can 'Google' this- BETTER BUSINESS BUREAU 20/20 INVESTIGATION, and watch it on the web for proof.
Filing a complaint with your Attorney General might help you, but you have to remember that the Attorney Generals in this country (most of them) are going to protect the ones who are ultimately in control. You can 'Google' this- WHO OWNS THE FED?, and go to the site with the 5 charts to see who ultimately controls our government and Wall Street.
It appears that the banking sector in the USA can do just about whatever it wants. If you take a close look at some of the names listed in 'Chart 1' at the above site, you'll see that Lehman Brothers is listed. Lehman Brothers was just one of the banks responsible for the 'meltdown' of the U.S. economy back in 2008. Simply 'Google' this- FRONTLINE: INSIDE THE MELTDOWN, and watch it on the web for proof. Morgan Stanley also appears in 'Chart 1'. They are currently under investigation for the mortgage mess, along with Bank of America and Goldman Sachs.
You can 'Google' this- BANK OF AMERICA, GOLDMAN SACHS, AND MORGAN STANLEY UNDER INVESTIGATION, and read the related articles on the web for proof.
Also pay attention to the fact that J.P. Morgan is listed in 'Chart 1'. If you stay at this site and type in 411913 and read Ripoff Report #411913 you'll see that JP Morgan is named in that Ripoff Report regarding 'secret life insurance policies' that were taken out on current and former employees at many of the banks in the USA.
Now 'Google' this- BANK EXECUTIVES PROFITING ON THE DEATH OF EMPLOYEES, and read the article that says JP Morgan Chase has $11 Billion in these policies on its employees.
*The point that I'm trying to convey is that the banks are the ones who are really in control of this country. Our politicians and many of the attorneys in the USA are working for them. That's WHY Americans are not seeing justice in many instances.
You can type in 453956 at this site and read Jim's Ripoff Report. He can't get his $100,000 CD from Wells Fargo that he took out for his grandchildren's college education. Then type in 563072 at this site and read Frank's Ripoff Report about how a woman was scammed out of $69,000.00 when she sold her house.
There can be no denying that the banking sector in this country (Federal Reserve) was responsible for most of the problems that caused the mortgage/foreclosure mess, wouldn't you agree? And our politicians did exactly what the bankers told them to do, which was hand them HUNDREDS OF BILLIONS OF DOLLARS IN TAXPAYER'S MONEY to keep the system going. The 'system' hasn't really changed.
Expose your Ripoff Report all over the web at sites like Twitter & Facebook. This country will not really see any 'change' until there's an uprising of the masses of people in the USA, in my opinion.
P.S. Don't forget to 'Google' this- WHO CONTROLS THE UNITED STATES ECONOMY BY MAJORITY 2010, and watch that video on the web to see some of the people who are really in control of our country, okay?
Good luck to you!