Bank Of America Commits FRAUD, makes a fake check and cashes it from my account!!! Wilmington Delaware
I have an account with Bank of America. I have always been a good customer, until I lost my job. I lost my job in May and by August used all my savings for my bills. Needless to say I got behind on all my bills. Bank of America had one of their RUDE customer service reps call me. She was so rude I hung up on her! After a few late payments, I noticed on my bank account (online) a strange charge for $683! Thats is alot of money (even when your not broke!) I called the bank. They told me my husband authorized a check by phone to Bank of America. I called my husband at work and blessed him out! He confirmed what I already suspected! He had not approved anything. He explained that he knew we were behind because I lost my job, but he knew nothing else about past payments, future payments etc. They would have to call me! So instead of calling me, they made a check with their name on it and sent it to my bank! It cleared! My bank manager at BB&T said it does not matter how much I owe them they can not do this! I called Bank of America, they told me my husband was a liar and was lying to me! He had authorized it! Bull _rap! I told them thank God for them they record all calls for quality assurance and training purposes, because they would need my husband voice on tape approving that! This is ridiculous! This is FRAUD! Since when can some company make up a paper check with my name account # routing # and amount of whatever and cash it? If I did this, I would go to jail! Has this happened to anybody else? Is their something we can do as a group? I will NEVER us Bank of America again! And I will be back on my feet soon! Too bad for you Bank of America you SUCK!
S Jenkins
Susan
taylors, South Carolina
U.S.A.
4 Updates & Rebuttals
Parkwood
Greer,South Carolina,
U.S.A.
Did you get this solved
#5Consumer Comment
Tue, August 05, 2008
I am also from SC.Bank of America just did a unauthorized check by phone payment on a credit card. I am making payments on a settlement agreement. Lucky for me I had closed the checking account that I used to pay them with so they dont have my new account numbers. What did the SC attorney General find out in their investigation?
Thanks
Jim
Anaheim,California,
U.S.A.
Probably Not Fraud
#5Consumer Comment
Tue, October 23, 2007
Until you get a listen to who authorized payment, you can't claim rip-off. I expect banks to fee someone to death and rip people for the services they provide, especially BofA. I don't expect, nor do I believe, banks run afoul of the law for $683, when it would cost them more than 50X more than that in fines for doing such a thing. I understand how and what banks are from having to negotiate LOC's and other instruments in previous lives and they document everything. They don't move to debit someone's account without it being (1) part of an agreement, or (2) authorized by someone.
Insofar as it relates to support from a website.....? It posts your complaint, but to ascertain its legitimacy for the reader is an entirely different matter. Many banking complaints have little legitimacy to them, especially those who claim simply because they overdraft their account, they shouldn't be charged an arm and a leg. I get the idea you believe you were ripped off and for something far different than the norm. The question is...were you really ripped off? Truth is, neither you nor I know until you receive evidence of the authorization and YES that matters. As indicated before, it is my guess your husband gave them the authorization; the bank already has your account number (they know their ABA number) on their screen before the call so the bank doesn't need any information from him. All they need is a yes or no to pay a bill and if he unwittingly said yes, then that's all the bank needs and they do it.
I won't even approach the fact you owed the money anyway because that's not the basis of your complaint. You need to get the recording and figure out who gave the authorization. Someone did, and if hubby did, you don't need to be hard on him for it.
Sjenkins
Taylors,South Carolina,
U.S.A.
It was FRAUD!!
#5Author of original report
Tue, October 23, 2007
My husband works a lot! And does not talk to people at work! He tells them to call me! I was an Accountant, so I do everything on Quickbooks! He handles nothing! He does not even know how much money he makes! Or how much money we owe and to whom!
Anyhow, it was fraud and I have the SC Attorney Generals office investigating it! So thanks for your response, but this web site I thought was for support etc. I don't need you and BOA calling my husband and I liars! And by the way, after BB&T did research, they did say it was a made up check with the number 11111. How original! And it appears I am not the only one this has happened to in SC!
Jim
Anaheim,California,
U.S.A.
There's No Way A Bank Can Do It.......
#5Consumer Comment
Mon, October 22, 2007
....unless someone gave them a check number and then processed it as a paperless transaction akin to Check21. The only person who might have done that (if you didn't) was your husband. I would get a listen of the tape and I wouldn't be surprised for even a moment if his voice is there. If I was confronted like that and been blessed out like that - I probably would have forgotten about it too.
BofA will only fee you to death - what you're alleging is fraud and they get in big-time trouble for that.....