Bank Of America Failed to credit my bank account for cleared deposit even after provided with cancelled check. Tulsa Oklahoma
Bank of America placed a hold on a deposit I made drawn on a trust account held by Countrywide through National City Bank of Pennsylvania. The hold was seven days for $4,900 and 10 days for $7,638.60. The deposit was made to Bank of America on 9.18.2008 at 8:02 a.m. CST. The check cleared the National City Bank of Pennsylvania on the same day. I have been provided a copy of the cancelled check by the escrow agent for National City Bank.
On 9.23.2008 I spoke with representatives of Bank of America on their customer support line and was told to go to a banking center. I visited the banking center listed above and showed the manager the documentation. He checked my account on-line and told me that there was nothing he could do to credit my account. I asked who had my money since the funds were debited from the payee on 9.18.2008? He had no answer and thought maybe the federal reserve bank was holding the funds, which of course is incorrect.
Steve
Broken Arrow, Oklahoma
U.S.A.