Complaint Review: BANK OF AMERICA

I HAVE ONLINE BANKING AND DID THE GREEN THING, NOW I DON'T RECIEVE STATEMENTS IN THE MAIL, ANYWAY BEFORE MARCH 08 IF YOU HAD PENDING TRANSACTIONS YOU HAD UNTIL 2:30 PM TO PUT MONEY IN YOUR ACCOUNT TO COVER THOSE TRANSACTIONS. SOMETIME IN MARCH THAT ALL CHANGED WITHOUT ME BEING NOTIFIED, NOT A LETTER IN THE MAIL.(WHEN I ASKED WHY LETTERS WHERE NOT SENT OUT THEY TOLD ME IT WOULD BE TO COSTLY FOR THE COMPANY,LOL)

SO NOW ANY PENDING TRANSACTION COMES OFF YOUR BALANCE RIGHT AWAY EVEN IF ITS PENDING FOR 3 DAYS.I WASN'T AWARE OF THIS UNTIL I WAS CHARGED OVER 400.00 IN A 2 DAY PERIOD. SINCE THEN I HAVE BEEN BEHIND ON ALL MY BILLS AND CAN'T GET CAUGHT UP. I LIVE PAYCHECK TO PAYCHECK AND IT'S TERRIBLE THE WAY THIS BANK CAN DO THIS TO PEOPLE,

LAST WEEK I HAD TO CALL IN A STOP PAYMENT BECAUSE A CHECK WAS DEPOSITED FROM MY DOG'S VET THE SAME DAY I TOOK HIM IN. AN EMERGENCY VISIT AT 6:00 PM(my husband took him and wrote a check because he was getting paid direct deposit the next day)THE CHECK CLEARED THE SAME NIGHT AND CAUSED OVERDRAFTS ON DEBIT CARD PURCHASES FOR SMALL AMOUNTS.ANYWAY THEY TOLD ME THE STOP PAYMENT WOULD GO INTO EFFECT THAT NIGHT AND I WOULD BE CHARGED $30.00, OKAY THATS FINE WITH ME BETTER THAN A ZILLION MORE OVERDRAFT FEE'S.

NEXT MORNING THE CHECK I PUT STOP PAYMENT ON HAD CLEARED MY ACCOUNT CAUSING A PENDING TRANSACTION HOLD TO MAKE MORE OVERDRAFT FEE'S AS WELL AS THE $30.00 STOP PAYMENT FEE THAT WASN'T EVEN STOPPED.WHEN I CALLED ABOUT THIS A REP TOLD ME IT CAN TAKE UP TO 3 DAYS TO STOP A PAYMENT, BUT THATS NOT WHAT REP ALAN TOLD ME THE NIGHT I PUT IN THE STOP PAYMENT, HE SAID IT WOULD GO INTO EFFECT THAT NIGHT. ANYWAY BANK OF AMERICA SUCKS.

Ann
lancaster, South Carolina
U.S.A.