Complaint Review: Bank Of America Ken Lewis Jan Monterro Jennifer Kimbrew

I had several issues with BofA stating in December and finally ending in Febuary. There was reason to beleive that my account had been frauduaty used. I reported this on 01-13-05. On 01-14-05 I was contacted by Jennifer Kimbrew. She informed me of the situation and it was determined there was no fraud.

My account was still frozen with a negative balance of $888,888.00. I received an electronic deposit for $1,400. I was not allowed to access the funds. There was then a $6000.00 cash deposit made to the account. I was still not able to access the funds.

I called several times to Jan Monterro asking him for access to my money. He did not get it. Finally after yelling at Jan and Jennifer she released the hold on my account which at that point was a negative $882,000.00. I was able to access the funds in my account. This took a total of 23 days.

They would never admit any wrong doing.
Jan Monterro has yet to return my call even after Jennifer Kimbrew asked him to do so on 02-07-05.
They have also refused to release any records of the conversations without a sopenia.

I still have yet to find any rule or law that allows a bank to hold your funds for 23 days after they have determined there was no fraud. Let me know if there is one.

Scott
Dallas, Texas
U.S.A.