Complaint Review: Bank Of America

I recently noticed two charges from PASSPORTTOFUN (PASS PORT TO FUN 877-442-5780) and from EASY SAVER 800-262-6199 for 14.95 each. I have no idea how these charges got charged to my account. I immediately called both of the company's and asked that they refund my money and that I did not want there server and that the charges were not authorized.

After a runaround they told me that they would credit my account and cancel the service. They also told me that it was noted in there system that I ordered there service from a infomercial (I have never ordered from the TV). Several days go by and the changes were still posted on my account and I never received a refund. I then called bank of America and asked to dispute the changes. The dispute department told me that they are unable to dispute this charge because bank of America is affiliates with both of these company's and that I would have to take it up with them. I asked for a supervisor /etc /etc to no avail. I then drove into a banking center and the manager tried to dispute the charges and was told the same. He also told me that it is common for "affiliate companies" to share information like checking / credit card numbers. I would bet that this is how they got my account numbers.

I ended up closing my account with bank of America and am much happier with my new bank. However I have still be unable to receive any refund from this company or there partner bank of America.
I'm sure that some day there will be a class action lawsuit against all three of these companies and I would love to be included.

Davd
NRH, Texas
U.S.A.