Complaint Review: Bank Of America

I am a nurse practitioner, not a bank manager or employee.

BOA has given me no problems whatsoever. I cannot say the same for other banks, in particular, Wells Fargo and Washington Mutual.

All I am saying is that people have to take some responsibility for their actions and use common sense. Other than Washington Mutual, I do not know of a single other bank that makes your money available the exact same day.

If you have a Visa/Mastercard check card and you pay for something with it, of course after authorization it will go back to your balance after 24 hours. Same thing with a regular Visa or Mastercard. Anything taken out should be written in a check register and subtracted from your balance. Again, common sense.

Why should the customers at your scam bank have to read a tissue-paper pamphlet with print the size of ant droppings just to be able to have the privilege of trying to keep up with your lousy checking account system???

You big banks are more trouble than you are worth and everything is slanted in favor of overdraft fees for YOU! My local bank has a large sign at the drive-through window and in the lobby: CHECKS DEPOSITED BEFORE 2PM WILL BE CREDITED TO YOUR ACCOUNT TODAY. DEOSITS MADE AFTER 2PM WILL BE CREDITED BEFORE END OF BUSINESS DAY TOMORROW.

Sometimes folks will give you a bad check that has to be debited from one's account. The bank sends me a notice IMMEDIATELY that this has occurred and if it causes me to overdraft they do not levy the overdraft fee! If the OD fee is mistakenly added, they REMOVE it.

What is so hard about this? My bank offers me SERVICE; your bank offers itself a chance to get in all it's customer's pockets every chance it can! If someone gives me a bad check from your bank, that person gets charged fees and I get charged fees and you guys just grin and fill your pockets!

If more people would READ the information that is given out when they open the account, they may not have as many problems. We open accounts according to what YOU tell us! If you are getting charged $3 when you use a teller, you are set up in an account that is supposed to be for ATM use. Read the material you are given. Don't expect US to do YOUR banking! I have worked for B of A for 6 years and I have about 100 customers you can call that will tell you how great we are. All I can say is READ the papers you were given!

I hope Sherri isn't an employee or manager of Bank of America, because if you are you should have known by now that Bank of America does not give a flip about its customers one way or another. Bank of America doesn't even enforce its policy on unauthorized transactions, like illegal telemarketers. Bank of America rips off millions of customers everyday, so if you are looking for Bank of America's sympathy, you are in the wrong place.

The vast majority of banks will put items on hold for the first 30 days an account is opened. An ATM only knows it is getting a deposit and cannot differentiate between cash and check. The bank MUST make the first $100.00 of any deposit available to you and hold times can range from 2 to 10 business days. Unlike Washington Mutual, BOA does not put payroll checks on hold for more than 2 days. If you routinely bounce checks or deposit a check that bounces, then if you redeposit the check, it may be put on hold to make sure that it clears when represented.

When you use your check card, here's a tip..WRITE DOWN THE TRANSACTION as you would any other debit. That is what the little blank book called a check register is for.

99% of the banks post deposits at midnight. The ONLY exception I know of is Washington Mutual. If you go into the branch with them, your money is available immediately. Most banks have a shut off time posted and deposits made before that time get processed that night. Even though technically available at midnight, most banks computers do not "update" until 6AM.

If you have a deposit on hold and checks come in, you are charged overdraft charges for "uncollected funds".

I have had BOA make an error on my account since I opened it once, and they immediately corrected it and reversed the $14 OD charge.

What you need to know is how to balance a checkbook and to be responsible for your own finances.

The vast majority of banks will put items on hold for the first 30 days an account is opened. An ATM only knows it is getting a deposit and cannot differentiate between cash and check. The bank MUST make the first $100.00 of any deposit available to you and hold times can range from 2 to 10 business days. Unlike Washington Mutual, BOA does not put payroll checks on hold for more than 2 days. If you routinely bounce checks or deposit a check that bounces, then if you redeposit the check, it may be put on hold to make sure that it clears when represented.

When you use your check card, here's a tip..WRITE DOWN THE TRANSACTION as you would any other debit. That is what the little blank book called a check register is for.

99% of the banks post deposits at midnight. The ONLY exception I know of is Washington Mutual. If you go into the branch with them, your money is available immediately. Most banks have a shut off time posted and deposits made before that time get processed that night. Even though technically available at midnight, most banks computers do not "update" until 6AM.

If you have a deposit on hold and checks come in, you are charged overdraft charges for "uncollected funds".

I have had BOA make an error on my account since I opened it once, and they immediately corrected it and reversed the $14 OD charge.

What you need to know is how to balance a checkbook and to be responsible for your own finances.

The vast majority of banks will put items on hold for the first 30 days an account is opened. An ATM only knows it is getting a deposit and cannot differentiate between cash and check. The bank MUST make the first $100.00 of any deposit available to you and hold times can range from 2 to 10 business days. Unlike Washington Mutual, BOA does not put payroll checks on hold for more than 2 days. If you routinely bounce checks or deposit a check that bounces, then if you redeposit the check, it may be put on hold to make sure that it clears when represented.

When you use your check card, here's a tip..WRITE DOWN THE TRANSACTION as you would any other debit. That is what the little blank book called a check register is for.

99% of the banks post deposits at midnight. The ONLY exception I know of is Washington Mutual. If you go into the branch with them, your money is available immediately. Most banks have a shut off time posted and deposits made before that time get processed that night. Even though technically available at midnight, most banks computers do not "update" until 6AM.

If you have a deposit on hold and checks come in, you are charged overdraft charges for "uncollected funds".

I have had BOA make an error on my account since I opened it once, and they immediately corrected it and reversed the $14 OD charge.

What you need to know is how to balance a checkbook and to be responsible for your own finances.