Complaint Review: Bank Of America

I can't beleive how many overdraft fees I collect. I swear I watched my account online, and the money was jsut sitting there.

Then, as soon as I used my card...boom, suddenly everything is overdrafting. I hate online banking. And Bank Of America is a monster for doing this to me.

I'm a single mom. There is no way I can catch up, since I had no idea this was going on. When the papers started to pour in, my God, what a mess.

Ok, so I got behind, but does that really mean they should charge you 33.00 for even 2.00 purchases?

And forget trying to catch up. it's impossible. They let the paperwork pile up so every bounces. Someone should control these guys.

They've eaten two of my checks on over-drafts. It happens fairly quick too.

I'm closing my account tomorrow morning. I hate banking. I've never had money problems till now. I'm going back to my old policy.

"If you don't have the money in your hand, don't order it." This whole thing is a nightmare. Thanks to this incredibly greedy bank, I can't feed my kids.

Not to mention, that they can't find paper work on a thousand dollar transaction I made.

How convinient. I was in such a hurry to fly to Rome I didn't realize that I had not checked if the Travlers Checks were actually in the envelope.

Isn't it kind of a policy that they are suppose to make you sign them before you go? I asked the cashier that day, and she said, "Um, no." So stupid me, I left, probably with a blank envelope.

I get to Rome and realize I have no money. When I get home, I checked the envelope I left in my car. The envelope was there but no checks. So I think, "ok, stolen, report."

When I get back this is the story I get from these people. I mean, do I really have to keep every d**n reciept? I was in a rush, who thinks of those things?

They are ... "We're sorry mam' we looked everywhere. There is no paper work on anything like you are telling us. We can't help you without the original reciept."

So I got lucky, two months later I'm cleaning under my car seat, and I find it. I found the original reciept. Let's see if they can't find the paperwork now!

It's stupid of me, but I trusted them. That's the first and last time I bank. These people don't care about you or me. But now I know. They force you to need them. Then they eat you up.

The whole system is a scam. It's my first time, but I learn fast. It won't happen again. Good luck.

Mary
Springs, Colorado
U.S.A.