BANK OF AMERICA ripoff My life savings and very vauable Jewelry from my Safe Deposit Box by employees of the Bank connected with friends Ripoff Garden Grove California
STATEMENT
This is in regard to what happened to me at Bank of America I have Banked with them for Thirteen years. I had checking account and Safe Deposit Box with them, where I kept my very valuable Jewelry which I have inherited from my Grand parents, and from my previous marriage which was given to me by my ex Husband Parents some Jewelry was hundred and twenty years old , "PRICELESS" and some was new jewelry from this country.
On March 15th I went to the Bank went into my Safe Deposit Box took out two thousand dollars out of Thirty-nine Thousands. Put back my ring which I had taken earlier, counted the money wrapped up the envelope, wrote down some notes on the envelope and put it back with the new girl who had open the box for me.
Once I reached home after a few minutes I realized that I had my car and home keys but I did not have my Safe Deposit Box key with me which I have always kept separate in a big Crystal heart shape key chain a single key with the box number on it, I looked all over my car, my apartment everywhere my Fianc James Scott was also looking with me, First I called the bank getting no answers, I went back to the Bank and it was closed because of Saturday.
Monday I went to the bank spoke to employees of the bank, with young oriental guy, and a young girl and was told by the employees of the Bank that I should not worry no one can get into my box without signing the card and I should use spare key I thought they work in the Bank and they knew what they were talking about after all it was Bank and their employees. I never thought anything like this could happen, until now after reading so much information regarding THEFT and EMBEZZLEMENT inside the Bank "we never read these things until its happened to us"
After a week or so I was in the Bank and I asked lady who was standing around the Safe Deposit Box area if she or anyone have found the key her name is MS Muller, she said the same thing no key was found, and I shouldn't be worrying and use the spare key.
I went to the Bank on May 5th to deposit the rent and to take out some cash from my box, I took out my box went into private area and opened the box and it was all empty Completely Empty all money and all jewelry was gone "EMPTY" with one small white envelope was left, I start to scream, my hands were shaking I felt like I was going into seizer attack, I was in shock Manager Debbie McCowen Was not even listening she was very nervous and told me don?t talk so loud I was surprised my box is empty and she was worried about my complain. I went to the Police Department to report it, she was calling her corporate office, she did not know what forms I have to fill up, she could not find the forms and gave me wrong forms, I called my fianc James Scott to take me to the police department I was shaking and I could not drive he drove me to the Police Station, after filling the report I have to come back to the Bank to file a report Debbie McCowen made us wait about one hour to find the right forms. It was all messed up.
Safe deposit box manager Pearson told me that she has to wait until police finish their investigation, then she sent me a letter that she has finished her investigations within few days how could she finish her investigation within few days, what happened to the security tape, or pawn shops, or the employees back ground checked nothing was done everything was like HUSH HUSH within few days, she did not wait until Police finish their investigations which is still open, she did not take any interest to look into this situation or into this crime neither she did anything to investigate the employees, which she knew very well it was inside job.
Every time when I have to open my box there were different employees who will open the box, with big "BIG" bunch of other keys in their hands, I was never ever asked to show ID to open the Box, On 15th March the Girl who opened my box I have never seen her before, the guy that I was talking at customer service desk to a VIETNAMISE GUY I have never saw him before, they were new employees since the incident some employees have left neither Bank or the Police department have ever bother to find those people to questions them or to check them out, I am sure if Bank would have given us Security Tape it will show something, "What is it that Bank is hiding and not willing to corporate.? HOW CAN THEY LET THE CIRMINALS RUN THEIR CORPORATION ?I have had safe deposit box every where I have lived I have always kept box for years and years. What this Bank has done to me is unspeakable they have ruined my life and have treated me very unfairly Laila Bank of America CRIMES website
Laila
Stanton, California
U.S.A.
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4 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
USA
Laila, It appears that most of the publicly held banks in America are part of an 'organized crime syndicate'....
#5Consumer Comment
Tue, January 18, 2011
that are preying upon the innocent people in this country.
You can stay at this site and type in 658305 and read Lee's Ripoff Report. I believe Lee said that over $100,000 was stolen from his safety deposit box at a Wells Fargo bank.
Then type in 453956 and read Jim's Ripoff Report. It seems as though Jim took out a $100,000 CD at a Wells Fargo bank for his grandchildren's college education, and Wells Fargo won't give it to him. They lost it?!?! Jim had to hire an attorney to sue Wells Fargo in order to try to get his own money.
You can also type in 658296 and read that Ripoff Report regarding a safety deposit box.
Finally, make sure to 'Google' this- WACHOVIA BANK AND WELLS FARGO: DRUG LAUNDERMATS TO THE WORLD, and read the related articles on the web.
Thank You
WELCOME TO THE PUBLICLY HELD BANKS IN AMERICA- HOW MAY WE DEFRAUD YOU TODAY?
Just a normal guy
Maryland,United States of America
whoa there...
#5Consumer Comment
Tue, January 18, 2011
1. Let the investigation be done by those who know what they're doing.
2. Bank employees DO NOT HAVE A KEY to your safe box, they just don't! Unless they somehow obtained it when you went into the box, how else would they get it? At my bank, if you lose your key, they have to DRILL the box out. Trust me, if they'd have drilled it, you'd know. And how would a bank employee set up a drill and get away with it? These things require multiple employees to participate.
I'm not saying it's impossible but it's VERY unlikely that this was an "inside job."
Oh, and most safe deposit box agreements forbid keeping cash in there.
What I'd be concerned with instead is that someone (outside the bank) stole your key and got in there. If that's the case, the bank probably does have some liability if that person was allowed in if they're not a signer on your box, unless it's one of those "self-serve" boxes where you just go in by yourself and get the box. If it's a bank where they have you sign in, and have to put their guard key in with your key, then they could be liable, unless the thief is also a signer on the box.
whatgenre
USAA reasoned response...
#5General Comment
Tue, January 18, 2011
So...
1) you lost the key.
2) You went back Monday and did not check the safety deposit box.
3) You waited a week and then re-checked the box and it was empty.
4) There is an on-going criminal investigation but you want to view confidential security tapes yourself?
5) You wildly speculate that it is an "inside job." If it were an inside job, the people would be on the tapes. Someone is on the tapes, regardless. Retail bank security is absurdly well monitored.
6) It is absurd to accuse a bank of refusing to cooperate in a criminal investigation. No bank could simply refuse to provide evidence. Even a convenience store would do this. A place that is FDIC regulated would certainly do everything they could, and no manager would want to have their names associated with something like this.
7) It is a bit rude to throw like 10 individuals under the bus publicly like this, perhaps even libel.
Mary
Middletown,New Jersey,
U.S.A.
Something's fishy here...
#5Consumer Comment
Sun, September 18, 2005
Why do you keep so much cash in a safely deposit box?