Complaint Review: Bank One Credit Card

Bank One Credit Card Services took over our VISA account from another bank. All our payments were made on time and we were not delinquent.

These slime bags claim to send you a notice telling you that you can close the account or they are going to raise the interest rates. No notice was received. I thought there must be a mistake so I called the customer service number.

No mistake, after making a ton of money from us, and getting every single payment on time, they arbitrarily decide to double our interest rate. Now I notice that we are not the only ones. There are a lot of other victims out there.

I refinanced and paid these bottom feeders off. What did they do but send me another bill for over $300 interest they say I owe. How can you still owe interest when you pay off the total they say you owe?

This company is mercenary and is worse than a New York loan shark. If you do business with this company, you are a mark waiting to be victimized. I know what I am talking about, I have dealt with slime-bag companies for ten years as a Consumer Affairs Investigator.

Bill
Tucson, Arizona
U.S.A.