Bank OZK After I payoff my auto installment loan account, the bank demanded $2.69 in principal and charged me late charge, ruined my credit history for not making $2.69. Ozark AR
This is very upsetting and not reasonable for the bank to act this way for $2.69. The bank charged me $34.88 as a late charge for not making the $2.69 on time. Not only this, the bank reported this instance to the credit report agencies.
After I made all of my auto installment loans and pay off my account, this crocket bank came back and demanded I pay additional $2.69 in principal and $34.88 late charge. Since my loan was an installment loan, I requested where the $2.69 in principal came from, but the bank wasn't able to provide explanation and refused to issue my title uness I satisfy the balance. I tried to dispute and resolve the issue but I was unsuccessful. I have no any choice but make the payment and not to do any kind of business in future with this bank.
Very bad in customer service and servicing loans.
Unhappy former customer of Bank OZK.