Complaint Review: U.S. Bank

On March 1,2019, I was waiting outside for the bank to open, A black lady who was standing in line right behind me was running her mouth about me and threatened me trying to hit me with her cane an argument ensued A black guy who was standing behind her put his arm between me and her so that a fight won't break out.

A black man security guard told everybody to keep it down so that he can open up the bank. When the bank opened, I had a talk with the security guard about the incident and told him that the black lady started the whole incident. The guard asked me for my name and phone number and I gave it to him.

The guard told me that I'm gonna get call from U.S. Bank. That same day, I wanted to talk to the bank manager/president, He was busy. On Saturday March 2,2019, I was the first person in line waiting for the bank to open. I told the different bank customers about yesterday's incident,They felt sorry for me.

A different security guard entered the bank. When the bank opened opened, I had a talk with the bank manager about the incident and He apologized to me, I had to close my savings account down because of this incident. The corporate office called me and I told them about the incident.

They wasted my time by telling me that, There's nothing they can't do!!! The bank manager called me about the call, I told him about the call, He apologized to me on the phone. He asked me did I do my direct deposit, I told him, I have not changed my direct deposit yet. He told me, I better change it or It's gonna be in their bank and I won't get my money.

I said okay and He wished me good luck,I said Thank You. The black women bank tellers Mosinee and Cierra are rude and disrespectful too!!! Stay away from this U.S. bank and any U.S Bank in Milwaukee, because the black men and the black women customers will start arguments and pick fights with you!!!