Banks Furnitureusa AKA Banks Furniture AKA Kenneth Banks AKA Kenny Banks599 furniture Unorganized, Unprofessional, SCAMISH Ghost!! Baltimore Maryland
On June 10, 2015 I met up with Kenneth Banks manager at Bank's furnitureUSA. I gave him half a deposit of $740 cash toward my furniture. The next day, I gave him the remaining balance $989.19 in a check. It's now September 3 and I have yet to receive the rest of my furniture. I ordered a sofa, loveseat, Chaise, and ottoman with delivery included. The love seat was delivered on August 10. The sofa was on the same truck on August 10. However, the moving men refused to try saying "it would not fit." They not only broke the glass on my storm door, but they also DID NOT ATTEMPT to fit sofa. I finally got the sofa On August 31 after back and forth text messages, emails and phone calls and police involvement. By the way, I hired my own moving men, paid $150 and the sofa fit! I was highly disappointed, when I went to the storage facility at 9201 Liberty Rd. in Randallstown Maryland to collect my remaining furniture that I confirmed only to find the sofa was in storage. It's now going on three months and it's becoming even more challenging to get in contact with someone. I was given the phone number to freight that supposingly has my chaise and ottoman, 844-244-0430 or 599furniture.com. I spoke with someone one two days ago, today that number is no longer in service. The company Banks Furnitureusa, it's manager Kenneth Banks and partner Larry is unorganized, unprofessional and SCAMISH!! They cause me stress, money, disappointment and lack of sleep. They've been playing me like a ping-pong. One minute I get in contact with them the next minute they're nowhere to be found and phone numbers are disconnected. At this point I am taunted and feel like I'm chasing a ghost! I'm still taking steps daily to resolve this issue. I REFUSE To heck my hard earned dollars TAKEN by FRAUDS!