Bannana Hobbie Return Policy Rip off Scam Monterey Park, California
Warning, do not buy anything from banana hobbY. Do not buy RC- "radio controlled" -planes, helicopters, or cars from Banana HobbY.
First, there product descriptions are false, and you will have to accept what they send you " as is " because there is no way to return it.
In other words, if it comes with missing parts or it arives D.O.A. it can not be returned or exchanged and this is why. In order to return it under there policy it would have to be sent back with in 7 days and only after they have issued a RMA number.
They make it impossible to get a RMA number because there is no way to contact them. The local and 800 phone numbers listed on the web site never answer and are fake. Emails sent to them will be ignored. The web sites live chat is laughable, you will be made to wait a half hour to get a response and when they respond they will avoid the issue. They will make you wait another half hour for a response, change the subject and become insulting.
I went to chase bank for help,the claims department told me to return the merchandise regardless and they would open a claim to get me a refund.
I gave chase claims department proof from UPS that they received it and signed for it. Banana hobby sent chase bank the return policy and then chase closed the claim stating I that I did not comply with it.
There is no way to comply with there return policy.
Chase bank turned there back on me and now the a*holes at banana hobbY have my helecopter and my money.
Do not buy anything from banana hobby.
You will be sorry you did.
They are the scum of the earth.