Print the value of index0
  • Report:  #1495314

Complaint Review: Barcelo.com

Barcelo.com Barcelo Maya Palace Refuse to refundhotel reservation they cancelled.

  • Reported By:
    Michael — United States
  • Submitted:
    Sat, May 16, 2020
  • Updated:
    Sat, May 16, 2020

Made reservation on March 7th paid in full using paypal $1099.64 reservation number

2055673067. March 20, 2020 Barcelo was supposed to price match the reservation. They do this by cancelling existing reservation and creating new one. They were supposed to refund our existing reservation in full back to Paypal within 3 to 5 business days. That never happended so opend claim with aypal and being told worthless paypal whoI will never use again doesn't cover hotel reservations. It is now May 16, 2020 still no word from Barcelo and no refund. They will not respond back by email and when you call they just hang up on you. Total pice of sh*t hotel chain!

 

Respond to this Report!