Complaint Review: Barclaycard

Applied for a Barclay Credit Card for a new credit card on Tuesday for the 8% interest and no balance transfer.

Made the application via the phone and got an email stateing I was approved Wednesday. I when called the same day to find out what my credit limit was because it was not mention.

I call the same customer service to use the no balance transfer and the represetative said their is no promotion at this time. I said I have an advertisement that's states that special. I talked to a supervisor and again we don't have a promotion code. You needed to have stated at the time of your application. How can I do a balance transfer when I don't know my credit line.

What a  wasted my time. Barclaycard possibly have lowered my credit score by running a hard credit report, making it lower.

How can you do business this way. I guess you don't.

I canceled my credit card with the supervisor on that call. Losing a great customer with great credit.

Thank you,

RJB

Plano, Texas