Complaint Review: Barclays U.S. Credit Cards

The website and app accepts payements and even sends email confirmation. Then I discover, days to weeks later, that the payment did not go through after all. This happened month after month. Every month I call and I am told it is corrected, only to discover later that it is not. 

Last month, the website tried to pull money from a different bank account than the one I clicked. When I called, I was told this would be corrected, and in addition, I removed the extra account from the site so it could not happen again. In fct, the site still tried to pull money from the wrong account 3 more times after I was told that the problem was corrected. Additionally, my account page has a message in big red letters "a payment was returned. Please make a payment." I was told that this message is permanent and cannot be deleted. 

These mistakes have caused me to incur bank overdraft fees and the whole debacle has affected my credit rating.