This company is the WORST I have ever dealt with. This Josh Donner the vice president of it is absolutely ridiculous. He will not ship me the $188 worth of uniforms that I paid for (not including shipping). He says that only owners/operators can order it which is baloney. These were McDonald's uniforms I was trying to order from. I legitimately worked there and felt I could order uniforms for work. I even paid this with my personal credit card.
Here is what happened:
I needed to order McDonald's uniforms for work. Now I had spoken to a supervisor who was Colleen (who was not very friendly) and she did not resolve the situation.
I had previously ordered McDonald's stuff when I wasn't an employee. That was wrong
so they had a restriction put on me for that so I applied for and legitimately got a job there. Colleen was being very ridiculous about this. She said that I was not authorized to order that stuff. But I am now an employee at McDonald's so I believe the reason I can't order that stuff is based on discrimination which is against the law.
Josh Donner in the past told me that only operators/owners could order that stuff but I heard different from at least 4 different employees at Barco: Everly, Jennifer Yost, Sue, and Lauren. I really don't know what to believe anymore but if only owners/operators can order it, I can tell one thing for sure. That Mr. Josh Donner did not train the customer service representatives very well in that regard because I am hearing different things from different Barco employees and I intend to get to the bottom of this as I need these clothes for work
ASAP.
I wanted to be able to order online
on my own my McDonald's stuff for work. I am not a child but felt like I was being treated like one. At the orientation I wasn't even given a shirt and the pants I received were too lo
ng (they were very busy and told me to talk to my manager). When I then talked to him he said he did not have any pants there or shirts and told me to get a copy. Which I tried to but the day after I placed the order I found it canceled even though I
specifically said my store number I worked for and if there were any questions they could call my manager about it. There was no contact email back about this - I just noticed this last night on the order page, which in turn got me upset.
Then I tried to get this resolved earlier today and couldn't. I ran into this mess with Colleen who I found actually lied to me and said that Barco Uniforms doesn't ship to Wisconsin which I know very well it does. It says it on this page:
http://www.waytobeuniforms.com/member_register
I will even quote this on here to prove my point. Wisconsin is in the Midwest and is therefore served by Barco Uniforms:
Barco Uniforms serves the following regions:- Southern California
- Rocky Mountain
- Greater Southwest
- Houston
- Heartland
- Midwest
- Chicago
Order online at: http://www.mybarcouniforms.com/mcd/
Or call: 888-498-6541
Crest Uniform serves the following regions:- Boston
- New York
- Atlanta
- BWR
- Indianapolis
- Michigan
- Great Southern
- Philadelphia
- Pittsburgh
- Raleigh
- Florida
- Ohio
This Colleen told me to talk to Josh Donner but due to his lack of customer service skills I was afraid to talk to him for fear he might have hung up on me. So I had my grandfather call him but he wasn't able to be reached. Then my grandfather called me back and said that a woman named "Everly" had told him it was silly that I wasn't able to order those uniforms and that I could call and order anyways. However I am not sure that is the best thing to do and I'm concerned that it will just be canceled again.
This is absolutely ridiculous as you can see what I had to go through to order things for work for which I now don't have any and am now fired for interacting with this ridiculous company. I sent some emails asking the status of it and none were replied to. When I forwarded the email to Jennifer Yost, this Josh Donner eveidently called my boss and recommended that I be fired. This Josh Donner doesn't know me for who I am nor does he contact back. Plus I know for a fact that he has ripped people off in the past. So this guy with this company did not ship the stuff I paid for and was very rude about it too. McDonald's owners/operators and everyone else who orders uniforms from Barco, I
highly recommend NOT to! They can get you fired from your job and even rip you off as well as be very rude.
What I had to go through was very upsetting especially losing my job. This company should get the mother load of complaints and go straight to hell. I feel that strongly about it and this Mr. Josh Donner, who is a big fuddyduddy that needs to get a life. I will be filing a separate complaint against the specific McDonald's as well as numerous other reports going to the media until this is resolved. I have really had enough of this crap from Barco Uniforms!!