Complaint Review: BARGAIN MAIL ORDER (BMO)

I ORDER MY DAUGTER A SCOOTER ON DEC 10, 2004. THEY SAID I WOULD RECIEVE IT BY XMAS. XMAS CAME AND WENT NO SCOOTER. ON DEC 26 I EMAILED THEM TO CANCEL THE ORDER. 2 WEEKS LATER I CAME HOME TO DISCOVER A BIG BOX UNDER MY CARPORT. IT WAS THE SCOOTER. I CALLED AND TALKED TO ERIC RISEN HE SAID HE KNEW IT WAS CANCELED. I SAID HAVE IT PICK BACK UP NEVER A RESPONSE FROM THEM. AFTER 4 DAYS I HAD A DISPUTE PUT ON MY CREDIT CARD. A DAY OR TWO LATER I RECIEVED A LETTER FROM MY CREDIT CARD COMPANY WITH INFO BACK MR. DAVIS. HE SAID I SIGNED FOR THE SCOOTER AND THE INFO HAD DEFINTELY TAMPERED WITH. I PULLED UP FED-EX TRACKING AND THE INFO SAID LEFT AT SIDE DOOR, SIGNATURE SERVICE NOT REQUESTED. NOT ONLY DID HE LIE ABOUT THE SCOOTER HE TAMPERED WITH ORGINAL DOCUMENTS AND I HAVE EVERY BIT OF PROOF.

I CALLED AND FINALLY GOT HIM ON THE PHONE, HE WAS A VERY NASTY PERSON, FINALLY I SAID ALL I WANT IS MY MONEY BACK. HE SAID CALL YOUR CREDIT CARD COMPANY AND MAKE SURE IT IS ALL TAKEN CARE OF AND AS SOON AS I HEAR FROM THEM I REFUND YOUR MONEY. I AGREED TO IT AND WHAT A MISTAKE THAT WAS. THEY RECEIVED THAT SCOOTER BACK JAN 19, 2005. AND AS OF THIS DATE I STILL DO NOT HAVE MY MONEY. I HAVE ALL THE EMAILS AND PROOF OF DOCUMENTS HE FORGED ON FILE. THIS MAN SHOULD NEVER BE ALLOWED TO SELL ANYTHING.

Mary
WILLIAMSTON, North Carolina
U.S.A.