Bark Be Gone I returned broken device as per their return/refund policy Tracking shows they received it Aug 12, 2020 they will not issue refund San Juan Capistrano CA
July 20 2020 I purchased an anti bark device and booklet from Barkgegone.com. The item broke with in a week. I called the company and received a Retrurn Authorizatioin number and address. I mailed it back and tracking shows it was received Aug 12th, 2020. I emailed them Aug 15th asking about my refund. They replied they have not received my package. I sent them the tracking information showing it arrived at their office Aug 12th. They epleid they have alot of boxes in their warehouse when they see mine they will issue a refund. I have written 6 times since then and they refuse to issue a refund saying they have not got to my pacakge yet. It has been 3 weeks since I returned my iitem Iam due a refund.
Misty (Bark Begone)
Aug 17, 2020, 1:51 PM PDT
Hello Dawn,
Thank you for reaching out to customer support so we can assist with your return/refund inquiry. At this time, we have not received the item(s) back in stock. Once the item(s) have been confirmed returned/received we will initiate the refund process. Please let us know if you have any further questions.
-Bark Begone-
support@barkbegone.net