Complaint Review: Bark Off - TeleBrands

On April 30 I ordered a Bark Off for $10.00 plus shipping charges.  I was promised a 2nd Bark Off for no charge except for shipping.  My total charge wound up being $90.91.   I immediately called the company -- it was closed.  I e-mailed immediately  asking them to cancel the order except for the original $10.00 plus two shipping charges.

I called Monday a.m.. (No, I did not get the person's name).   They could not find my order and suggested the e-mail had probably done the trick.  They told me to call back Wed. just to make sure.  I called Wed. -- they still couldn't find the order and told me it had been cancelled.

Today, June 8, I received the order.   I got 2 small boxes, each containing 2 Bark Off units. 

I called and spoke to Abby (MLM5015) and got Conf. #12165740 and told her about the fact that I had cancelled and they still sent it.  She offered me $15.00 to keep the order.  After a very long conversation, I told her I was sending everything back but really felt ripped off and taken advantage of.

After that conversation, I looked at Ripped Off Report and found numerous complaints against TeleBrands -- with the same kind of issues.  I am really mad at myself for not checking your report first.  I also noticed that there were no rebuttals.

Lesson learned.  Thank you for this service and your report.