Complaint Review: Barmensen Labs Inc

About 6 months ago i ordered maxiderm over the phone. wasn't really pleased with the product and called and cancelled. 3 days ago 4/9/09, 7:30pm, i got a call from this company telling me the wanted my business back, so they wanted to offer me a free sample of a new product. i asked this person 3 times, i will not be charged for this right? he told me correct , no charge we just want you to order from us again. i said ok.

The next morning i had a charge for 99.98 charged to my debit card, i called my bank and told them this was an unauthorized charge. Then i called barmensen. the man would not give me his name and he said he would check the taped phone calls, to make sure this phone guy told me there would be no charge. And he would contact me back..

Three hours later i checked our bank account and there were 2 more unauthorized charges. 19.99 and 9.99. at this point i called my bank and cancelled my bank card and had another issued. I have repeatedly tried to call barmensen back , but im on hold for over an hour. I am layed off from my job now and im trying to take care of my family. So this has been very distressing. Some one needs to do something about this theft.

James
knoxville, Tennessee
U.S.A.