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  • Report:  #1158226

Complaint Review: Barnes and Noble

Barnes and Noble Reseller: Melodia Wholesale in Ft. Lauderdale, Florida Incomplete order - overcharged credit card Ft. Lauderdale Internet

  • Reported By:
    imillard — Bowmanville Ohio
  • Submitted:
    Sat, June 28, 2014
  • Updated:
    Sat, June 28, 2014

I ordered a packaged set of three books (Published by Microsoft) from Barnes & Noble.
Only one book of three arrived - after 28 days. Nothing was back ordered.
My credit card was overcharged.
B&N "Customer Service" is not interested in solving the problem, intervening, or issuing a credit within a reasonable time.
No further response from B&N or the reseller after multiple emails and phone calls. I have reported the charge to VISA as fraudulent.
Stay away from B&N. In my opinion they are a rip-off.

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