Barrier Plus Xactremodeler Fraud Scam Theft Steal Stolen Lie Lying Deceptive Plano, Texas
Paid for Roof, insulation, and window replacement in May. Work has never been started, supplies have never arrived.
Had a roof, window replacement, and insulation quote written up on 4/12/2012 by Joe with Xact Remodeler.
Went under contract 5/15/2012 and was informed that it would take approx. 4 weeks for supplies and permits. Wrote 1st check on that date which cleared the bank on 5/18/2012.
Called numerous times after scheduled start date 6/11 passed, was told they were waiting on a backlog of permits but the paperwork had been filed with the city and work would proceed once it cleared. Last contact was on 7/2/2012 , same message was delivered (backlog at the permit office) but we were given a new start date of 7/9.
Multiple calls have been made since with no response.
The number given was 800.680.2910 and we received a return call from 214.299.8122
As of 7/25/2012 with multiple voice mails left, I have verified with the city that no permit has been requested for our property.
Upon visiting the physical address that was given to us on his invoice 909 W Spring Creek Pkwy Ste 8090, there is no such business at that location. The same hold true for the physical location given to the BBB of 909 W Spring Creek Pkwy Ste 210, Plano, TX 75023-4479
The BBB also has the second business name of Barrier Plus USA registered and pointing to xactremodeler.
Barrier Plus USA LLC is registered in the state of Texas as Jennifer Barnes dba
Entered a Small Claims case against Barrier Plus. Judgment was made in our favor. Going to collections now.