Barton Publishing They told us wrong date to return vitamins by when we placed order, if we wanted a refund. And, they sold us vitamins that didn't provide any noticable improvement to our health. Aberdeen South Dakota
Be very careful when ordering vitamins from Barton Publishing. My wife and I made the mistake of entrusting them with our health when we spent over $2,000 buying vitamins from them.
None of the vitamins they sent us had any positive effect on our health. In fact, for all we know, it might have negative effects on our health. We just don’t know, yet.
The order was placed in my name. But, it was “our”money, hers and mine, that paid for the two orders that, together, comprised the over $2,000 we spent.
When we placed said order on October 5, 2023, we were told that we had until the same date a year from now to return the vitamins, if they didn’t work for us.
But, when we called up, today, October 3, 2024, to authorize a return, we were then told that we had until October 4, 2024, which is not what we were told when we originally placed the order.
And, for the record, we keep very good notes on all calls we place where we order stuff. If we're spending money, we're taking written notes.
The agent we spoke to today called us a liar. So, that's defamation and it's uncalled for.
He just insisted that we were wrong.
I was going to ask him if he can pull up a recording of the original phone call we made to them a year ago, so that he could listen to the call, himself.
But, he never provided me with the chance to ask for that.
He just hung up on us, probably because he realized that he broke civil law. Too bad for him, that won't negate his liability.
Nor will Barton Publishing's responsibility for telling us one thing before they took our money and then another thing when we tried to get our money back.
In our opinion, they sold us an empty promise of improved health.
Our only fault was in trusting them. Never again. Buyer beware!