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  • Report:  #676037

Complaint Review: basiccarparts.com

basiccarparts.com Basic Car Parts Told me they were selling me an XM radio. LIED! Sent a regular AM-FM radio which was all scratched up. Monroe , Louisiana

  • Reported By:
    pastorrick — Rainelle West Virginia United States of America
  • Submitted:
    Tue, December 28, 2010
  • Updated:
    Tue, December 28, 2010
  • basiccarparts.com
    3650 Millhaven Rd. Monroe, LA 71203
    Monroe, Louisiana
    United States of America
  • Phone:
    800-581-1295
  • Category:

I wanted a factory XM radio for my 2004 Grand Prix. Donald from Basic Car Parts said he had it for $212. I was happy to order it. When the order arrived, it was not an XM radio but the same AM-FM radio already installed in my car! Even if it had been the right radio, it was scratched up and not fit for use in anyone's car. I had my credit card dispute started. He sent me a return authorization. Donald lied about everything and said there would be a 20% restocking charge. I returned the radio and didn't receiveANY credit! I have continued to try to get my credit card company to help, butDonald continues to lie about everything.

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